Subaru bulletin 07-226-24R
What it saysThis bulletin announces availability of new reprogramming files developed to address the following two symptoms: SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any… NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Apr 30, 2025, received May 2, 2024, about the forward collision avoidance — 3 documents under this number. It names 5 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin announces availability of new reprogramming files developed to address the following two symptoms: SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 (Fan Motor RPM) is detected by the EyeSight Stereo Camera Assembly. (EXCLUDING 2024 WRX) SYMPTOM #2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly.
Trouble codes it names: B28C7
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 07-226-24R | Service bulletin | Apr 30, 2025 | 11017462 | PDF, 2,077 KB |
| 07-226-24R | Service bulletin | Sep 9, 2024 | 11008261 | PDF, 1,143 KB |
| 07-226-24R | Service bulletin | Apr 18, 2024 | 10253975 | PDF, 1,135 KB |
What the document itself lists
The manufacturer titles it “EyeSight Reprogramming Files /”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 87501VC014 | — | — | |
| 87501VC032 | — | — | |
| 87501VC021 | — | — | |
| 87501FN041 | CROSTREK (Japan Production) | — |
Read by machine from the document NHTSA serves (10 pages), read Sep 30, 2026. A part number is shown only where it matches Subaru’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the warnings for the 2024 Crosstrek →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 196 complaints with NHTSA since 2015. 33 of them name Forward Collision Avoidance, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The infotainment system and Apple CarPlay connectivity is posing a safety hazard. When I’m on a phone call my audio will randomly cut out and suddenly the person on the other side of the call can no longer hear me. In order to fix the issue I must pick up my phone while I’m driving to disconnect from Apple CarPlay and reconnect.
2024 Subaru Crosstrek · Electrical System · filed with NHTSA May 9, 2024
While making a left turn out of a parking lot, across one lane of the two-lane road to the middle left-hand turn lane of the traffic signal, the car cut power and issued an alert (which I could only hear - not see due to the urgency of the situation) causing me to almost get t-boned by traffic in the lane that I was crossing.
2024 Subaru Crosstrek · Forward Collision Avoidance · filed with NHTSA Apr 24, 2024
My entire dash went out. Nothing worked. This car has only 3500 miles on it. I got danger signs and it said to stop driving the car. Danger. I also got messages in my e-mail I think from Starlink to stop driving the car and bring it in to service. It was dangerous. Service had it for two weeks. They didn't know what to do.
2024 Subaru Impreza · Forward Collision Avoidance · filed with NHTSA Mar 27, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 07-226-24R a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 07-226-24R repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 07-226-24R cover?
The manufacturer filed it against 5 model years: 2024 Subaru Crosstrek, 2024 Subaru Impreza, 2024 Subaru WRX, 2023 Subaru WRX, 2022 Subaru WRX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.