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Manufacturer communication · Other

Rivian bulletin SOC Imbalance SMS_112625

What it saysText message to encourage owners to update to latest software. NHTSA’s full summary ↓

Rivian filed this with NHTSA as a manufacturer communication dated Nov 26, 2025, received Dec 4, 2025, about the fuel/propulsion system. It names 4 model years (2025–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Text message to encourage owners to update to latest software.

Kind Other Manufacturer date Nov 26, 2025 Received by NHTSA Dec 4, 2025 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SOC Imbalance SMS_112625OtherNov 26, 202511026123PDF, 70 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Rivian files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 81 complaints with NHTSA since 2015.

The car while driving at normal highway speeds announced that there was a high risk of electrocution associated with driving in wet conditions. This was via a red screen in the driver display. Car is 2025 R1T with 15,000 miles on it. Anyway near the vehicle was at risk of being exposed to 400v electricity

2025 Rivian R1T · Fuel/Propulsion System · filed with NHTSA Dec 7, 2025 · ODI 11703602

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

5 other manufacturer communications filed against these Rivian models under the same component group (fuel/propulsion system), newest first.

NumberKindDatedNHTSA’s summary
SMS .46 ReadyOtherDec 19, 2025Email informing customers that OTA 2025.46 is available to install.
112425_SOCImbalance_EmailOtherNov 24, 2025Email encouraging owners to update to the latest software.
FSAM-1380Service bulletinNov 21, 2025Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery…
RCA-30-24-002-1Service campaignSep 6, 2024Rivian is initiating a customer satisfaction campaign for some model year 2025 R1S vehicles that may have a substandard weld in a Battery Vo…
RCA-30-24-001-1Service bulletinMar 14, 2024Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with s…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Rivian, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rivian SOC Imbalance SMS_112625 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SOC Imbalance SMS_112625 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SOC Imbalance SMS_112625 cover?

The manufacturer filed it against 4 model years: 2026 Rivian R1S, 2025 Rivian R1S, 2026 Rivian R1T, 2025 Rivian R1T. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.