Rivian bulletin RCA-30-24-001-1
What it saysRivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. NHTSA’s full summary ↓
Rivian filed this with NHTSA as a service bulletin dated Mar 14, 2024, received Apr 4, 2024, about the fuel/propulsion system. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| RCA-30-24-001-1 | Service bulletin | Mar 14, 2024 | 10252657 | PDF, 41 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 145 complaints with NHTSA since 2015.
While traveling at highway speed on Interstate 95, the vehicle experienced a complete and sudden loss of propulsion. The vehicle would not respond to the Vehicle Restart function. The driver was able to safely pull to the shoulder from the right lane.
2024 Rivian R1T · Fuel/Propulsion System · filed with NHTSA Mar 3, 2026 · ODI 11721867
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group5 other manufacturer communications filed against these Rivian models under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SMS .46 Ready | Other | Dec 19, 2025 | Email informing customers that OTA 2025.46 is available to install. |
| SOC Imbalance SMS_112625 | Other | Nov 26, 2025 | Text message to encourage owners to update to latest software. |
| 112425_SOCImbalance_Email | Other | Nov 24, 2025 | Email encouraging owners to update to the latest software. |
| FSAM-1380 | Service bulletin | Nov 21, 2025 | Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery… |
| RCA-30-24-002-1 | Service campaign | Sep 6, 2024 | Rivian is initiating a customer satisfaction campaign for some model year 2025 R1S vehicles that may have a substandard weld in a Battery Vo… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Rivian, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Rivian RCA-30-24-001-1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RCA-30-24-001-1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does RCA-30-24-001-1 cover?
The manufacturer filed it against 4 model years: 2024 Rivian R1S, 2023 Rivian R1S, 2024 Rivian R1T, 2023 Rivian R1T. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.