Rivian service campaign RCA-30-24-002-1
What it saysRivian is initiating a customer satisfaction campaign for some model year 2025 R1S vehicles that may have a substandard weld in a Battery Voltage Temperature circuit connection. NHTSA’s full summary ↓
Rivian filed this with NHTSA as a service campaign dated Sep 6, 2024, received Oct 3, 2024, about the fuel/propulsion system. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRivian is initiating a customer satisfaction campaign for some model year 2025 R1S vehicles that may have a substandard weld in a Battery Voltage Temperature circuit connection. This condition may result in the vehicle entering a reduced performance safe state mode, with a "Limited Performance Mode" indicator light illuminating on the driver display. Rivian will replace the HV battery in the affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| RCA-30-24-002-1 | Service campaign | Sep 6, 2024 | 11008363 | PDF, 40 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| PT00668219-H | BATTERY PACK; 450V 9M C3 ON ROAD HV Battery, Model year | — |
| PT00668220-H | BATTERY PACK; 450V 9M C3 OFF ROAD HV Battery, Model year | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Rivian’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Rivian files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 55 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group5 other manufacturer communications filed against the Rivian R1S under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SMS .46 Ready | Other | Dec 19, 2025 | Email informing customers that OTA 2025.46 is available to install. |
| SOC Imbalance SMS_112625 | Other | Nov 26, 2025 | Text message to encourage owners to update to latest software. |
| 112425_SOCImbalance_Email | Other | Nov 24, 2025 | Email encouraging owners to update to the latest software. |
| FSAM-1380 | Service bulletin | Nov 21, 2025 | Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery… |
| RCA-30-24-001-1 | Service bulletin | Mar 14, 2024 | Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with s… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Rivian, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Rivian RCA-30-24-002-1 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RCA-30-24-002-1 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RCA-30-24-002-1 cover?
The manufacturer filed it against 1 model year: 2025 Rivian R1S. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.