Ram bulletin S2323000020 REV. B
What it saysPower Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Sep 22, 2025, received Aug 21, 2023, about the structure — 2 documents under this number: S2323000020 and 1 more. It names 16 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPower Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2323000020 REV. B | Service bulletin | Sep 22, 2025 | 11023623 | |
| S2323000020 | Service bulletin | Jun 21, 2023 | 10241026 | not found |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 04549626AD | — | — | |
| 04318066AE | — | — |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 5,073 complaints with NHTSA since 2015. 1,550 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 99 owners who gave an odometer reading for Electrical System reported it at a median of 19,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I purchased this truck in November 2025. While in the service department for an unrelated repair (software update), a body panel defect was noticed and reported to me. The “uniside” panel on the driver side of the truck there is a split in the metal that should have never made it through the factory or especially to the dealership for a…
2026 Ram 1500 · Structure · filed with NHTSA Jan 23, 2026 · ODI 11712865
I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to…
2022 Ram 2500 · Electrical System · filed with NHTSA Feb 17, 2023 · ODI 11507743
Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times
2021 Ram 2500 · Electrical System · filed with NHTSA Dec 2, 2021 · ODI 11442452
In depth: 2026 Ram 1500 electrical problems → · 2025 Ram 1500 electrical problems → · 2023 Ram 1500 electrical problems → · 2022 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group79 other manufacturer communications filed against these Ram models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-387-26 | Service bulletin | Oct 20, 2026 | Flash: Power Tailgate Module (PTGM) Updates Customers may comment on the following: SYMPTOM: ● Power Tailgate may not power open or power cl… |
| 114913 | Service bulletin | Oct 5, 2026 | MIRROR - OUTSIDE REARVIEW |
| 23-048-26 REV. A | Service bulletin | Sep 29, 2026 | Not applicable to vehicles built for US market. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following:… |
| 9100901 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100892 | Service bulletin | Sep 2, 2026 | Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative. |
| 9100886 | Service bulletin | Aug 28, 2026 | Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power… |
| 08-315-26 | Service bulletin | Aug 20, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message… |
| 113854 | Service bulletin | Aug 18, 2026 | SWITCH AND BEZEL - FRONT DOOR |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2323000020 REV. B a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2323000020 REV. B repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2323000020 REV. B cover?
The manufacturer filed it against 16 model years: 2026 Ram 1500, 2025 Ram 1500, 2024 Ram 1500, 2023 Ram 1500, 2022 Ram 1500, 2021 Ram 1500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.