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Manufacturer communication · Service bulletin

Porsche bulletin D711

What it saysParts Information - Parts Withdrawal - Steering Gear NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated Mar 7, 2025, received Apr 7, 2025, about the steering. It names 4 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Parts Information - Parts Withdrawal - Steering Gear

Kind Service bulletin Manufacturer date Mar 7, 2025 Received by NHTSA Apr 7, 2025 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
D711Service bulletinMar 7, 202511016743PDF, 34 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 12 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

11 other manufacturer communications filed against the Porsche 911 under the same component group (steering), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 64-26-1Service bulletinSep 29, 2026Technical Information for Yellow Warning Message "Rear Axle Steering Has Failed" in Instrument Cluster: Replace Servo Motors for Rear Axle S…
SPTL2609Service bulletinSep 14, 2026Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
SPTL2608Service bulletinAug 17, 2026Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
87/20 4812Service bulletinJun 19, 2026Noise Symptom - Creaking Noise can be Heard When Touching the Steering Wheel Cover: Reworking Front Steering Wheel Cover (SY 87/20)
No. 99-25Service bulletinDec 17, 2025Technical information on Temporary Vibrations on the Steering Wheel, Particularly During Sporty Driving
No. D733Service bulletinAug 18, 2025Parts information for parts withdrawal involving (PAD423051B) the Steering Gear with Track Rods. The vehicles affected are cars that use the…
WSF7Service campaignJul 11, 2025Porsche intranet posting with information on WSF7 Workshop campaign - Re-programming power steering control unit (EPS)
No. 230-24Service bulletinApr 8, 2025Technical information for a Yellow Warning Message "Power Steering Faulty - Adapted Driving Permitted" in Conjunction with Fault Memory Entr…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche D711 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the D711 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does D711 cover?

The manufacturer filed it against 4 model years: 2019 Porsche 911, 2018 Porsche 911, 2017 Porsche 911, 2016 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.