Nissan bulletin NTB22-104A
What it saysDIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Apr 25, 2024, received Jun 13, 2024, about the structure. It names 18 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB22-104A | Service bulletin | Apr 25, 2024 | 11001650 | PDF, 208 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Nissan Redundant Altima; 2023 Nissan Redundant Altima.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 2,363 complaints with NHTSA since 2015. 5 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Yesterday at around 9:10 AM I was driving home southbound on the New Jersey Parkway around exit 89. It was a clear day. It was about 43°, the sun was out. I was doing the speed limit which was 65 mph. I heard a loud bang and then my moonroof spontaneously exploded and all of the glass fell on me and in the car, luckily I was not hurt.
2024 Nissan Altima · Structure · filed with NHTSA Mar 2, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The roof rail has a clip where it attaches to the body, water can leak in there causing leaking in the headliner of the car. How was your safety or the safety of others put at risk? Water damage, possibly mold growth.
2021 Nissan Rogue · Structure · filed with NHTSA Sep 8, 2021
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group18 other manufacturer communications filed against these Nissan models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB09-131C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| ITB09-063C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| NTB26-004 | Service bulletin | Jan 22, 2026 | METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pil… |
| PD171, PMA54 | Service bulletin | Oct 21, 2025 | CAMPAIGN BULLETIN Monroney Label NCAP Rating Reference: PD171, PMA54 Date: September 26, 2025 Attention: Dealer Principal, Sales, Service &… |
| PD172, PMA55 | Service bulletin | Oct 1, 2025 | ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An… |
| BT25-010 | Service bulletin | Sep 10, 2025 | EXCESSIVE WIND NOISE FROM WINDSHIELD AREA YOU CONFIRM The customer states there is a screeching, humming, buzzing, whistling and/or squealin… |
| NTB25-029 | Service bulletin | May 29, 2025 | EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, th… |
| PMA43 | Service bulletin | Dec 23, 2024 | Nissan North America Total Customer Satisfaction Electronic Field Communication ACTION Date: December 23, 2024 To: FOMs, DOMs, RAMs, &… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB22-104A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB22-104A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB22-104A cover?
The manufacturer filed it against 18 model years: 2024 Nissan Altima, 2021 Nissan Altima, 2024 Nissan Frontier, 2023 Nissan Frontier, 2022 Nissan Frontier, 2024 Nissan Pathfinder and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 1 May 2021; built on or after 1 Jul 2021; built on or after 1 Feb 2021 — the build date is on the certification label in the driver’s door jamb.