Nissan bulletin NTB22-038C
What it saysRAB warning light on in instrument panel and/or DTC B2724-23 stored this bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 15, 2024, received Jul 19, 2024, about the electrical system. It names 18 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB22-038C | Service bulletin | May 15, 2024 | 11004971 | PDF, 972 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 1,212 complaints with NHTSA since 2015. 274 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Nissan Altima, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 21,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Engine shut off while waiting at a red light when pressing the gas pedal, everything else working find gear shit moving but car like disconnected,then 1 week later shuts off again at a drive through while pressing the brakes , remote start has never worked in the vehicle which is equipped with one, sometimes the screens shuts off while…
2020 Nissan Rogue Sport · Electrical System · filed with NHTSA May 21, 2025 · ODI 11662247
Blend doors on the heater do not work. If the temperature is set to 62 degrees, cold air as expected comes out of vents. If set to 63 degrees, maximum hot air comes out of vents, even after the cabin is warmed up. This is distracting to keep fumbling with the temperature control, toggling between 62 and 63 while driving.
2021 Nissan Kicks · Electrical System · filed with NHTSA Dec 23, 2021 · ODI 11444865
The fuel gauge no longer works and the speedometer is inconsistent. The 2021 Murano has a digital spped read out that can be used. The main speedometer can jump around show 45 while running at 73 mph. Or showing 23 when at 33 - so it is clearly a safety issue. This is a low mileage vehicle - with about 18000 miles on it
2021 Nissan Murano · Electrical System · filed with NHTSA Jul 6, 2026 · ODI 11748508
In depth: 2019 Nissan Altima electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group28 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-048A | Service bulletin | Apr 8, 2026 | DTC P17F4 STORED IN THE TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT: Vibration occurs during quic… |
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| PD124 | Service bulletin | Aug 30, 2024 | *****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is now updating the temporary hold on specifi… |
| NTB22-027B | Service bulletin | Aug 15, 2024 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc… |
| NTB20-075E | Service bulletin | Aug 15, 2024 | SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075. |
| NTB23-031A | Service bulletin | Jul 22, 2024 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks… |
| NTB21-115B | Service bulletin | Jul 11, 2024 | FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altim… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB22-038C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB22-038C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB22-038C cover?
The manufacturer filed it against 18 model years: 2022 Nissan Altima, 2021 Nissan Altima, 2020 Nissan Altima, 2019 Nissan Altima, 2021 Nissan Kicks, 2020 Nissan Kicks and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 24 Nov 2021; built on or before 28 Jan 2021; built on or before 5 Aug 2022 — the build date is on the certification label in the driver’s door jamb.