Mercedes-Benz bulletin LI72.10-P-074316
What it saysComplaint The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Oct 23, 2024, received Mar 4, 2022, about the structure — 3 documents under this number. It names 25 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mercedes-Benz bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at the door handle (picture 2). Cause The door handle could be installed too low in the y direction and/or the z direction (picture 3); as a result, the door handle could brush the door at the paneling section of the door. Remedy 1.) Loosen screws from bearing bracket (picture 4, step 1). 2.) Remove bearing bracket (see picture 4, step 2) from door. • The door handle must be in pulled-in position. • Open the affected door and push the door lock's rotary tumbler into the main catch. • Lock the vehicle using the transmitter key so that the door handle is pulled in. • Detach plug connector from bearing bracket (center slot). 3.) Paint over paint damage at door paneling (see picture 1) according to manufacturer specifications, using spot repair procedure if necessary. 4.) Loosen old assembly frame (picture 5, step 3). • The assembly frame is bonded. • Remove adhesive residue at front door. • Bonding surfaces must be free of dust, oil, grease, wax, dirt residues and other adhesive components. Otherwise, this can lead to bonding problems. • See "Parts" for part number of cleaning agent. 5.) Position new assembly frame (picture 5, step 3) at door. • Remove protective film of tape at assembly frame beforehand. • The assembly frame (picture 5, step 3) must have the same clearance all around the flange. 6.) Replace door handle, if an abrasion point (picture 2) is present. 7.) Screw in WITOL fasteners (picture 6) completely at mounting points of bearing bracket (picture 7, step 1) and align screws so that they are flush (picture 7, step 2). 8.) Position bearing bracket (picture 4, step 2). • The door handle must have the same clearance all around in relation to the paneling section of the door (picture 8). 9.) Press the bearing bracket firmly against the paneling of the door and tighten the screws (picture 4, step 1) (=> torque: 6 Nm). 10.) Check the positioning of the bearing bracket. If necessary, loosen the screws slightly, readjust the bearing bracket slightly, then retighten the screws (=> torque: 6 Nm).
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI72.10-P-074316 | Service bulletin | Oct 23, 2024 | 11009204 | PDF, 473 KB |
| LI72.10-P-074316 | Service bulletin | Oct 31, 2022 | 10225821 | not found |
| LI72.10-P-074316 | Service bulletin | Feb 2, 2022 | 10208741 | PDF, 482 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| A0059891971 | Cleaner 1 X | — | eBay Motors → |
| A0997605303 | Left assembly frame 1 As required X | — | eBay Motors → |
| A0997605403 | Right assembly frame 1 As required X | — | eBay Motors → |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2022 AMG GT →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2020 Mercedes-Benz AMG GT43; 2022 Mercedes-Benz AMG GT63; 2022 Mercedes-Benz AMG GT63 S; 2024 Mercedes-Benz AMG SL63 S E; 2024 Mercedes-Benz Redundant EQE 350; 2023 Mercedes-Benz Redundant EQE 350 4MATIC; 2023 Mercedes-Benz Redundant EQS 450; 2024 Mercedes-Benz Redundant EQS 450.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mercedes-Benz bulletins for one of these models
A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 317 complaints with NHTSA since 2015. 11 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Mercedes-Benz EQS AMG 4MATIC. The contact stated that while driving at a slow speed, the vehicle stalled and failed to restart. While exiting the vehicle, the vehicle shut off. The vehicle automatically locked after closing the door. The contact's child became locked inside the vehicle on several occasions.
2023 Mercedes-Benz EQS · Latches/Locks/Linkages · filed with NHTSA Jun 30, 2026 · ODI 11747382
Trunk opening and closing without warning. First incident occurred when sunroof was open and wouldn't close. Trunk would randomly open even when the car was parked and locked. Trunk opened when car was off and parked and pinned my 5 year old son between the trunk and our garage door.
2024 Mercedes-Benz EQS · Structure · filed with NHTSA Mar 15, 2026 · ODI 11724493
I would like to report 3 issues. One, happened yesterday, XXX. Driving on , in clear weather, no obstacles, no vehicles around, the vehicle engaged emergency breaking and pulled seatbelts as if there was an imminent crash.
2023 Mercedes-Benz EQS · Structure · filed with NHTSA Aug 31, 2026 · ODI 11760948
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group47 other manufacturer communications filed against these Mercedes-Benz models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| PSL-NCU Return Parts 9/04 | Other | Sep 5, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| LI72.00-P-080885 | Service bulletin | Aug 14, 2026 | Complaint The Dark Chrome finish on the retractable door handle appears discolored, stained, or faded. The discoloration is typically visibl… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI88.50-P-080263 | Service bulletin | Jul 1, 2026 | Complaint The trunk lid does not open or close completely and must be operated manually by the customer. The following fault codes are store… |
| LI67.30-P-078468 | Service bulletin | Jul 1, 2026 | Complaint Creaking/cracking sounds detectable in upper area of the side window panes Cause A locating rivet used during vehicle production t… |
| PSL-NCU Return Parts 6/26 | Other | Jun 26, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI72.10-P-074316 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI72.10-P-074316 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI72.10-P-074316 cover?
The manufacturer filed it against 25 model years: 2022 Mercedes-Benz AMG GT, 2021 Mercedes-Benz AMG GT, 2020 Mercedes-Benz AMG GT, 2019 Mercedes-Benz AMG GT, 2024 Mercedes-Benz E-Class, 2024 Mercedes-Benz EQE and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.