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Manufacturer communication · Other

Mercedes-Benz bulletin PSL-NCU Return Parts 9/04

What it saysDear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a manufacturer communication dated Sep 5, 2026, received Sep 11, 2026, about the structure. It names 9 model years (2021–2027). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, September 24th, 2026. After September 17th, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

Kind Other Manufacturer date Sep 5, 2026 Received by NHTSA Sep 11, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PSL-NCU Return Parts 9/04OtherSep 5, 202611037281PDF, 138 KB

What the document itself lists

The manufacturer titles it “Notice to Return Parts DATE: September 4, 2026”.

Parts the bulletin names

Part numberDescriptionQtyFind it
A9107201700——
A9107205900——
A2238882800——
A2238883900——
A2238884400——

Read by machine from the document NHTSA serves (1 page), read Oct 4, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2027 S-Class →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG S 63 E 4MATIC+; 2026 Mercedes-Benz AMG S 63 E 4MATIC+.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 99 complaints with NHTSA since 2015. 2 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The sunroof shattered suddenly while driving. There was no external impact to the vehicle

2023 Mercedes-Benz S-Class · Structure · filed with NHTSA Jan 14, 2026 · ODI 11710828

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

14 other manufacturer communications filed against these Mercedes-Benz models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI82.62-P-078631Service bulletinSep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem…
LI72.20-P-075746Service bulletinAug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX…
LI72.00-P-080885Service bulletinAug 14, 2026Complaint The Dark Chrome finish on the retractable door handle appears discolored, stained, or faded. The discoloration is typically visibl…
PSL-NCU Return Parts 5/22OtherMay 22, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret…
LI72.20-P-080324Service bulletinApr 24, 2026Complaint Trunk lid lock may not unlock when the trunk lid handle (S88/8) is operated The trunk lid can still be opened using the following…
LI80.20-P-078308Service bulletinMar 23, 2026Complaint Depending on the identified problem (items 1-4), please implement the corresponding Remedy below (items 1-4): 1. KeylessGo sensor…
LI65.10-P-074275Service bulletinMar 11, 2025Complaint A) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx.…
LI88.60-P-072093Service bulletinJan 24, 2025Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is imp…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz PSL-NCU Return Parts 9/04 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PSL-NCU Return Parts 9/04 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does PSL-NCU Return Parts 9/04 cover?

The manufacturer filed it against 9 model years: 2027 Mercedes-Benz S-Class, 2026 Mercedes-Benz S-Class, 2025 Mercedes-Benz S-Class, 2024 Mercedes-Benz S-Class, 2023 Mercedes-Benz S-Class, 2022 Mercedes-Benz S-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.