Mercedes-Benz service campaign 2024060001
What it saysMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Jul 13, 2024, received Jun 30, 2024 — 7 documents under this number. It names 17 model years across Mercedes-Benz and Mercedes-Maybach (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Mercedes-Maybach.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the certification label on the B-Pillar.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024060001 | Service campaign | Jul 13, 2024 | 11005255 | PDF, 1,105 KB |
| 2024060001 | Service campaign | Jun 22, 2024 | 11002618 | PDF, 1,137 KB |
| 2024060001 | Service campaign | Jun 19, 2024 | 11002617 | PDF, 1,141 KB |
| 2024060001 | Service campaign | Jun 15, 2024 | 11002616 | PDF, 1,104 KB |
| 2024060001 | Service campaign | Jun 13, 2024 | 11002615 | PDF, 101 KB |
| 2024060001 | Service campaign | Jun 12, 2024 | 11002614 | PDF, 567 KB |
| 2024060001 | Service campaign | Jun 9, 2024 | 11002613 | PDF, 545 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themMercedes-Benz 14 model years
Mercedes-Maybach 3 model years
Also filed against: 2024 Mercedes-Maybach EQS SUV 680 4MATIC; 2023 Mercedes-Maybach GLS 600 4MATIC; 2024 Mercedes-Maybach GLS 600 4MATIC.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 464 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz and Mercedes-Maybach, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024060001 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024060001 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024060001 cover?
The manufacturer filed it against 17 model years across 2 brands (Mercedes-Benz and Mercedes-Maybach): 2024 Mercedes-Benz EQB, 2023 Mercedes-Benz EQB, 2024 Mercedes-Benz EQE, 2023 Mercedes-Benz EQE, 2024 Mercedes-Benz EQS, 2023 Mercedes-Benz EQS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.