Mazda bulletin SA-082-23
What it saysBefore judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Dec 8, 2023, received Jan 6, 2024, about the steering. It names 21 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBefore judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-082-23 | Service bulletin | Dec 8, 2023 | 10248390 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 994 complaints with NHTSA since 2015. 240 of them name Steering, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Mazda CX-50. The contact stated that while in a parking lot, the steering wheel was moving to the left and the right. The contact stated that the wheel was wobbling. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering wheel bolt was loosened.
2023 Mazda CX-50 · Steering · filed with NHTSA Feb 27, 2024 · ODI 11574292
When driving on ice the car mistakes a lack of steering resistance for hands being off the wheel (especially when both hands are on the wheel providing even resistance to both sides). It will sound an alarm and jerk the wheel to the side to get the driver's attention, but that sideways jerk causes a loss of steering in icy conditions.
2023 Mazda MX-30 · Steering · filed with NHTSA Mar 10, 2026 · ODI 11723253
The issue is the steering colomn. There is a bolt that comes loose when driving on "irregular roads". my safety was at risk because if this bolt decided to come out i would not have control of the vehicle. I was told that the steering wheel would disconnect from the steering colomn or the steering wheel would completly detatch.
2022 Mazda CX-9 · Steering · filed with NHTSA Sep 10, 2026 · ODI 11763258
In depth: 2024 Mazda CX-90 steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group12 other manufacturer communications filed against these Mazda models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-028-26 | Service bulletin | Apr 17, 2026 | DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front when turning left or right and accelerat… |
| SA-005-25 | Service bulletin | Jan 27, 2025 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.… |
| 06-001-25 | Service bulletin | Jan 24, 2025 | Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an in… |
| SA-060-24 | Service bulletin | Aug 15, 2024 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.… |
| 15-003-24 | Service bulletin | Jun 19, 2024 | Some customers may experience that, after overtaking a truck and moving in front of the truck with turn signal on, the steering assist pushe… |
| PF-24-02 | Service bulletin | Jan 24, 2024 | When placing an order for KJK8-32-110A as a service part replacement such as a collision repair, standard “over-the-counter” order, etc. The… |
| 06-001-24 | Service bulletin | Jan 23, 2024 | Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering colu… |
| 06-004-23b | Service bulletin | Dec 1, 2023 | Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to exces… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-082-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-082-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does SA-082-23 cover?
The manufacturer filed it against 21 model years: 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2020 Mazda CX-30, 2024 Mazda CX-5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.