Mazda bulletin PF-24-02
What it saysWhen placing an order for KJK8-32-110A as a service part replacement such as a collision repair, standard “over-the-counter” order, etc. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Jan 24, 2024, received Feb 2, 2024, about the steering. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda CX-90 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhen placing an order for KJK8-32-110A as a service part replacement such as a collision repair, standard “over-the-counter” order, etc. The supplemental part K1Y0-32-FX8A (spring kit) must be replaced when installing the steering gear KJK8-32-110A.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PF-24-02 | Service bulletin | Jan 24, 2024 | 10249549 | PDF, 65 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for the CX-90
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 465 complaints with NHTSA since 2015. 212 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Mazda CX-90. The contact received notification of NHTSA Campaign Number: 24V022000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Mazda CX-90 · Steering · filed with NHTSA Feb 9, 2024 · ODI 11571072
In depth: 2024 Mazda CX-90 steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group6 other manufacturer communications filed against the Mazda CX-90 under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-005-25 | Service bulletin | Jan 27, 2025 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.… |
| SA-060-24 | Service bulletin | Aug 15, 2024 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.… |
| 15-003-24 | Service bulletin | Jun 19, 2024 | Some customers may experience that, after overtaking a truck and moving in front of the truck with turn signal on, the steering assist pushe… |
| SA-082-23 | Service bulletin | Dec 8, 2023 | Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information.… |
| 02-005-23 | Service bulletin | Nov 30, 2023 | Some vehicles may exhibit a rubbing noise from the front tire when driving with the steering turned all the way. This may be caused by the A… |
| 06-003-23 | Service bulletin | Jul 11, 2023 | Some vehicles may exhibit an abnormal noise (creaking noise) when operating the electric steering tilt/telescopic function. This is caused b… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda PF-24-02 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PF-24-02 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does PF-24-02 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.