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Manufacturer communication · Service bulletin

Mazda bulletin SA-061-24a

What it saysSome customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks like it still has a fair amount of fluid in it. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Sep 26, 2024, received Oct 4, 2024, about the visibility/wiper. It names 3 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks like it still has a fair amount of fluid in it. With the CX-90 and CX-70 introduction of the front-engine and rear-wheel-drive layout, the washer tank shape was changed from a vertical to a horizontal type. This makes it look like there is still enough liquid left if viewed from the spout when the warning light comes on.

Kind Service bulletin Manufacturer date Sep 26, 2024 Received by NHTSA Oct 4, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SA-061-24aService bulletinSep 26, 202411008421PDF, 656 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 534 complaints with NHTSA since 2015.

Driver side mirror shakes at speeds over 45 mph which makes viability in driver side mirror unsafe and distracting while driving

2024 Mazda CX-90 · Visibility/Wiper · filed with NHTSA Nov 7, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

14 other manufacturer communications filed against these Mazda models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mazda list.

NumberKindDatedNHTSA’s summary
SA-025-25Service bulletinMay 16, 2025Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by wo…
SA-030-24OtherJun 1, 2024Some vehicles may experience a warning light ON, warning messages, or a headlamp concern. After checking the vehicle, DTC B10A3:86 may be st…
09-018-24Service bulletinMar 22, 2024Some customers may complain that the driver’s side outer mirror glass vibrates when driving at high speeds at approximately 60 mph…
09-015-24Service bulletinMar 14, 2024This is caused by the quarter window glass molding deforming due to harmful external conditions such as extreme heat or excessive force appl…
09-010-24Service bulletinFeb 7, 2024Some vehicles may exhibit a rattle noise from the panorama sunroof. This may be caused by: Body vibration while driving and/or outside-temp…
09-005-24Service bulletinJan 30, 2024Some customers may experience that the passenger-side outer door mirror glass tilts down when unlocking and opening the driver's door. This…
SA-003-24Service bulletinJan 18, 2024Some customers with a PHEV CX-90 may report a warning light or a reported issue of A/C malfunction. Upon inspection, the technician will dis…
SSPD3aService bulletinDec 27, 2023SSPD3- 2024 CX-90 (PHEV) - OBD II AC Refrigerant Pressure Detection Concern: On certain CX-90 vehicles, air conditioner refrigerant pressure…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SA-061-24a a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA-061-24a repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SA-061-24a cover?

The manufacturer filed it against 3 model years: 2025 Mazda CX-70, 2025 Mazda CX-90, 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.