Mazda bulletin 09-018-24
What it saysSome customers may complain that the driverâs side outer mirror glass vibrates when driving at high speeds at approximately 60 mph (100 km/hour ) or more on bumpy roads such as road joints, coarse-grained paved roads… NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Mar 22, 2024, received Apr 2, 2024, about the visibility/wiper. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda CX-90 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some customers may complain that the driverâs side outer mirror glass vibrates when driving at high speeds at approximately 60 mph (100 km/hour ) or more on bumpy roads such as road joints, coarse-grained paved roads or rough roads. This is caused by insufficient hardness of the adhesive tape between the outer mirror glass holder and the mirror glass. To eliminate this concern, the material of the adhesive tape between the outer mirror glass holder and the mirror glass has been improved and the tape location has been modified.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-018-24 | Service bulletin | Mar 22, 2024 | 10252374 | PDF, 349 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| KEY0-69-1GY | Glass & Holder (L), Mirror 1 with heater and BSM | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for the CX-90
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 440 complaints with NHTSA since 2015.
Driver side mirror shakes at speeds over 45 mph which makes viability in driver side mirror unsafe and distracting while driving
2024 Mazda CX-90 · Visibility/Wiper · filed with NHTSA Nov 7, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group14 other manufacturer communications filed against the Mazda CX-90 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-025-25 | Service bulletin | May 16, 2025 | Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by wo… |
| SA-061-24a | Service bulletin | Sep 26, 2024 | Some customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks li… |
| SA-030-24 | Other | Jun 1, 2024 | Some vehicles may experience a warning light ON, warning messages, or a headlamp concern. After checking the vehicle, DTC B10A3:86 may be st… |
| 09-015-24 | Service bulletin | Mar 14, 2024 | This is caused by the quarter window glass molding deforming due to harmful external conditions such as extreme heat or excessive force appl… |
| 09-010-24 | Service bulletin | Feb 7, 2024 | Some vehicles may exhibit a rattle noise from the panorama sunroof. This may be caused by: Body vibration while driving and/or outside-temp… |
| 09-005-24 | Service bulletin | Jan 30, 2024 | Some customers may experience that the passenger-side outer door mirror glass tilts down when unlocking and opening the driver's door. This… |
| SA-003-24 | Service bulletin | Jan 18, 2024 | Some customers with a PHEV CX-90 may report a warning light or a reported issue of A/C malfunction. Upon inspection, the technician will dis… |
| SSPD3a | Service bulletin | Dec 27, 2023 | SSPD3- 2024 CX-90 (PHEV) - OBD II AC Refrigerant Pressure Detection Concern: On certain CX-90 vehicles, air conditioner refrigerant pressure… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 09-018-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-018-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-018-24 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 6 Sep 2023 — the build date is on the certification label in the driver’s door jamb.