Mazda bulletin SA-059-23
What it saysWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Oct 10, 2023, received Nov 1, 2023, about the visibility/wiper. It names 11 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-059-23 | Service bulletin | Oct 10, 2023 | 10244661 | PDF, 114 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 826 complaints with NHTSA since 2015. 150 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal.
2023 Mazda Mazda3 · Electrical System · filed with NHTSA Jan 22, 2026
The contact owns a 2023 Mazda CX-30. The contact stated while driving at undisclosed speeds in the rain, the driver’s side windshield wiper failed to clear the water on the windshield. The vehicle was taken to the local dealer, on several occasions, where it was diagnosed that the wiper blades and wiper arms needed to be replaced.
2023 Mazda CX-30 · Visibility/Wiper · filed with NHTSA Apr 5, 2024
I was denied work on a network issue recall 3 separate times at the dealership I bought the car. The first time I was told it was because of a smell. If I clean the car, they will fix it. I noticed after they were in the car my backup camera didn’t work which I also thought might be a recall but found out it wasnt.
2024 Mazda Mazda3 · Electrical System · filed with NHTSA Aug 7, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group23 other manufacturer communications filed against these Mazda models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-043-26 | Service bulletin | Jul 2, 2026 | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Mon… |
| 09-041-25 | Service bulletin | Nov 20, 2025 | Some vehicles may exhibit a distortion in the front windshield causing a distorted view. This is caused by the distortion test process durin… |
| SA-025-25 | Service bulletin | May 16, 2025 | Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by wo… |
| SA-061-24a | Service bulletin | Sep 26, 2024 | Some customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks li… |
| SA-030-24 | Other | Jun 1, 2024 | Some vehicles may experience a warning light ON, warning messages, or a headlamp concern. After checking the vehicle, DTC B10A3:86 may be st… |
| 09-018-24 | Service bulletin | Mar 22, 2024 | Some customers may complain that the driverâs side outer mirror glass vibrates when driving at high speeds at approximately 60 mph… |
| 09-015-24 | Service bulletin | Mar 14, 2024 | This is caused by the quarter window glass molding deforming due to harmful external conditions such as extreme heat or excessive force appl… |
| 09-010-24 | Service bulletin | Feb 7, 2024 | Some vehicles may exhibit a rattle noise from the panorama sunroof. This may be caused by: Body vibration while driving and/or outside-temp… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-059-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-059-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SA-059-23 cover?
The manufacturer filed it against 11 model years: 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2024 Mazda CX-50, 2023 Mazda CX-50 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.