Maserati bulletin MAS004868 DS 25-28
What it saysThis Diagnostic Sheet serves as a guide and provides a diagnostic path to help determine the root cause of certain HVAC concerns. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a manufacturer communication dated Sep 5, 2025, received Sep 15, 2025. It names 25 model years (2016–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Maserati bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Diagnostic Sheet serves as a guide and provides a diagnostic path to help determine the root cause of certain HVAC concerns. This Diagnostic Sheet requires a BOL to be submitted. MODELS: Grecale, GT/GC, MC20 (All MY) WHEN DEALING WITH HVAC CONCERNS SUCH AS “AC NOT BLOWING COLD,” DO NOT ASSUME IT IS DUE TO LOW REFRIGERANT.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004868 DS 25-28 | Other | Sep 5, 2025 | 11023126 | PDF, 454 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2020 Maserati Granturismo; 2021 Maserati Granturismo; 2022 Maserati Granturismo; 2023 Maserati Granturismo; 2022 Maserati Grecale; 2021 Maserati MC20; 2024 Maserati Nuova Grancabrio; 2025 Maserati Nuova Grancabrio; 2024 Maserati Nuova Granturismo; 2025 Maserati Nuova Granturismo.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Maserati bulletins for one of these models
A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 16 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS004868 DS 25-28 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS004868 DS 25-28 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS004868 DS 25-28 cover?
The manufacturer filed it against 25 model years: 2024 Maserati GranTurismo, 2019 Maserati GranTurismo, 2018 Maserati GranTurismo, 2017 Maserati GranTurismo, 2016 Maserati GranTurismo, 2025 Maserati Grancabrio and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.