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Manufacturer communication · Other

Maserati bulletin MAS004828 MTB 25-28

What it saysHis bulletin provides technical guidance for addressing complaints related to windshield wiper operation at maximum speed only. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a manufacturer communication dated Jul 30, 2025, received Aug 1, 2025, about the visibility/wiper. It names 27 model years (2016–2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

his bulletin provides technical guidance for addressing complaints related to windshield wiper operation at maximum speed only. TECHDOCS SECTION: 08.00-1 – External Vehicle Services. Affected Models • Quattroporte (M156) (All MY) • Ghibli (M157) (All MY) • Levante (M161) (All MY)

Kind Other Manufacturer date Jul 30, 2025 Received by NHTSA Aug 1, 2025 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004828 MTB 25-28OtherJul 30, 202511021164PDF, 145 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2016 Maserati Levante.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 26 model years this bulletin names have filed 75 complaints with NHTSA since 2015. 2 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Maserati has had several complaints of the leather dashboard seperating from the dashboard which becomes a visibility issue while driving it the leather flops up high enough and front of the windshield. They need to issue a recall on these dashboards. And they won't help you if your car is out of warranty

2021 Maserati Quattroporte · Visibility/Wiper · filed with NHTSA Oct 22, 2024 · ODI 11621201

Sun visor becomes lose and drops itself while driving completely obstructing drivers view of the road and creates chances of a fatal accident. Sun visor had a similar malfunction earlier and was replaced under warranty. The issues seems to be with poor design of the component

2016 Maserati Ghibli · Visibility/Wiper · filed with NHTSA Sep 12, 2021 · ODI 11432636

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

1 other manufacturer communication filed against these Maserati models under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
MAS004770 MCL 25-32Service bulletinJun 25, 2025This bulletin provides important information regarding the rear window wiper washer pipe on Maserati Levante and Grecale models. If a fluid…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati MAS004828 MTB 25-28 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the MAS004828 MTB 25-28 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does MAS004828 MTB 25-28 cover?

The manufacturer filed it against 27 model years: 2024 Maserati Ghibli, 2023 Maserati Ghibli, 2022 Maserati Ghibli, 2021 Maserati Ghibli, 2020 Maserati Ghibli, 2019 Maserati Ghibli and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.