Land Rover bulletin SSM76362 - 10JUL25
What it saysCustomer reports that the vehicle intermittently fails to respond to Passive Entry request. NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a manufacturer communication dated Jul 10, 2025, received Aug 6, 2025, about the structure. It names 7 model years (2024–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer reports that the vehicle intermittently fails to respond to Passive Entry request.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM76362 - 10JUL25 | Other | Jul 10, 2025 | 11021626 | PDF, 71 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 116 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
JLRNA has identified my vehicle as unsafe to drive due to bonding delamination of the front windshield. As a result, the windshield had water egress. The service department has deemed my vehicle unsafe to drive as the windshield may not be properly bonded to the vehicle body, allowing it to loosen or detach during a crash.
2024 Land Rover Discovery · Structure · filed with NHTSA Dec 8, 2025 · ODI 11703818
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group33 other manufacturer communications filed against these Land Rover models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM76493 - 25SEP26 | Other | Sep 25, 2026 | Accessory Wheel Arch Protection - Gaps Present Between Protection And Vehicle Body |
| D117 - 14MAY26 | Service bulletin | May 15, 2026 | The sealing on the rear left quarter panel, under the left outer tail lamp may not meet JLR's specification. Incorrect sealing of the panel… |
| D117 UPS2326-1 - 05MAY26 | Service bulletin | May 6, 2026 | The sealing on the rear left quarter panel, under the left outer tail lamp may not meet JLR's specification. Incorrect sealing of the panel… |
| D090 UPS0526-1 - 11FEB26 | Service bulletin | Feb 11, 2026 | Towing Eye Bezel Missing |
| Range Rover_N920_17OCT25 | Other | Oct 17, 2025 | Lower quality installation of certain exterior trim components than expected. |
| Range Rover_N906_18AUG25 | Other | Aug 18, 2025 | Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully mee… |
| SSM76362ATT - 10JUL25 | Other | Jul 10, 2025 | Customer reports that the vehicle intermittently fails to respond to Passive Entry request. |
| JLRTB02058NAS2 | Service bulletin | Jun 12, 2025 | Tapping Noise From A-Pillar Area |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover SSM76362 - 10JUL25 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM76362 - 10JUL25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM76362 - 10JUL25 cover?
The manufacturer filed it against 7 model years: 2025 Land Rover Defender, 2024 Land Rover Defender, 2025 Land Rover Discovery, 2024 Land Rover Discovery, 2026 Land Rover Range Rover, 2025 Land Rover Range Rover and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.