Stellantis bulletin S2623000028
What it saysManual Liftgate / Hatch Ajar Message On Instrument Cluster. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Apr 22, 2026, received Apr 29, 2026, about the structure. It names 9 model years across Jeep and Dodge (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationManual Liftgate / Hatch Ajar Message On Instrument Cluster.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2623000028 | Service bulletin | Apr 22, 2026 | 11031687 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 6 model years
Dodge 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 731 complaints with NHTSA since 2015. 352 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Grand Cherokee, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I am filing a safety defect complaint regarding a 2026 Dodge Charger Daytona (400V electric vehicle platform) that suffered a catastrophic high-voltage system shutdown at approximately 1,261 miles. The vehicle had charge remaining and was being prepared for charging when it experienced a forced EV system shutdown and would not restart.
2026 Dodge Charger · Electrical System · filed with NHTSA Feb 24, 2026 · ODI 11720267
I bought my truck march 2025 in August while putting groceries in the trunk the trunk started coming down on me I took it to the dealership the hydraulic fuel was low had I been a child the trunk probably would have shut completely on them, may 2026 both batteries went out the main batteries and the auxiliary battery june 21 the fuse…
2025 Jeep Grand Cherokee · Structure · filed with NHTSA Jun 30, 2026 · ODI 11747475
For the past year I have been dealing with multiple vehicle failures with our 2025 Jeep Wagoneer. I have worked with my dealer a dozen times. Adnt he vehicle has been under service for roughly 13 weeks. Each time the dealership tells me the issue was a software update or they were not able to "recreate the issue".
2025 Jeep Wagoneer · Electrical System · filed with NHTSA Jul 10, 2026 · ODI 11749619
In depth: 2024 Jeep Grand Cherokee electrical problems → · 2024 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group142 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 115211 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 115210 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 9100929 | Service bulletin | Oct 12, 2026 | Before submitting a claim for clogged drain tubes, please follow the approved service procedure. Clean the sunroof tracks and inspect the dr… |
| 114946 | Warranty extension | Sep 30, 2026 | FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
| 114937 | Warranty extension | Sep 30, 2026 | Warranty Newsletter – Volume 12, Issue 7 |
| S2623000055 | Service bulletin | Sep 25, 2026 | Front Fascia Paint Peeling at Interface to Fender. Caused When There is no Gap Between Fender And Fascia, And the Fender Has a Metal Deforma… |
| 114721 | Service bulletin | Sep 23, 2026 | APPLIQUE - FRONT DOOR |
| 114509 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2623000028 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2623000028 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2623000028 cover?
The manufacturer filed it against 9 model years across 2 brands (Jeep and Dodge): 2026 Dodge Charger, 2025 Dodge Charger, 2024 Dodge Charger, 2026 Jeep Grand Cherokee, 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.