Jeep bulletin 9100756
What it saysDO not replace multiple shocks unless all are verified to be defective. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Feb 12, 2026, received Feb 4, 2026, about the suspension — 2 documents under this number. It names 16 model years (2018–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100756 | Service bulletin | Feb 12, 2026 | 11028885 | |
| 9100756 | Service bulletin | Jan 26, 2026 | 11028252 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 6,914 complaints with NHTSA since 2015. 812 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Jeep Wrangler, the 258 owners who gave an odometer reading for Suspension reported it at a median of 8,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently.
2023 Jeep Gladiator · Suspension · filed with NHTSA Oct 30, 2024
I am submitting this formal complaint to the National Highway Traffic Safety Administration (NHTSA) regarding a premature front CV axle boot failure on a Jeep Wrangler with only 16,000 miles.
2024 Jeep Wrangler · Suspension · filed with NHTSA Apr 17, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group8 other manufacturer communications filed against these Jeep models under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100773 | Service bulletin | Mar 9, 2026 | Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends… |
| 19-001-26 | Service bulletin | Jan 9, 2026 | Tie Rod and Draglink Adjustment Clamp Fasteners Not Fully Secured Customers may comment on the following: ● Degrading steering alignment. Th… |
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 106352 | Service bulletin | Sep 2, 2025 | SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR |
| S2302000001 | Service bulletin | Nov 22, 2024 | Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Tem… |
| 02-005-24 REV. B | Service bulletin | Aug 4, 2024 | "Noise From Front End While Driving Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
| 1700123 | Service bulletin | Jun 17, 2023 | Rear Jounce Bumper Missing The customer or technician may comment on possible missing rear jounce bumper(s) from the mounting perch. This b… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100756 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100756 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100756 cover?
The manufacturer filed it against 16 model years: 2026 Jeep Gladiator, 2025 Jeep Gladiator, 2024 Jeep Gladiator, 2023 Jeep Gladiator, 2022 Jeep Gladiator, 2021 Jeep Gladiator and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.