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Manufacturer communication · Service bulletin

Jeep bulletin 02-005-24 REV. B

What it says"Noise From Front End While Driving Customers may experience the following: Noise (rattle/thump/clunk noise) coming from the front end of the vehicle. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Aug 4, 2024, received Aug 6, 2024, about the suspension. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 15 May 2023 – 30 Jun 2023 “Built on or after May 15, 2023 (MDH 0515XX) and on or before June 30, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

"Noise From Front End While Driving Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle. This bulletin involves inspecting and possibly replacing the Active Stabilizer Bar System (ASBS). "

Kind Service bulletin Manufacturer date Aug 4, 2024 Received by NHTSA Aug 6, 2024 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
02-005-24 REV. BService bulletinAug 4, 202411005725PDF, 204 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
68601966AABar, Stabilizer Front JT—eBay Motors →
68530757ABBar, Stabilizer Front JL **or JT—eBay Motors →
06512814AABolt, Hex Flange Head—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
02-20-01-94Active Stabilizer Bar System (ASBS), Front - Inspect Julian Date (1 - Semi-Skilled)…0.2 hrs
02-20-01-95Active Stabilizer Bar System (ASBS), Front - Inspect Julian Date and Replace (1 -…0.7 hrs
08-00-01-5112-Volt Battery Disconnect / Connect – PHEV 6 - Electrical and Body Systems0.4 hrs
13-30-01-69Skid Plate Equipped 4 - Chassis0.3 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,001 complaints with NHTSA since 2015. 12 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently.

2023 Jeep Gladiator · Suspension · filed with NHTSA Oct 30, 2024

I am submitting this formal complaint to the National Highway Traffic Safety Administration (NHTSA) regarding a premature front CV axle boot failure on a Jeep Wrangler with only 16,000 miles.

2024 Jeep Wrangler · Suspension · filed with NHTSA Apr 17, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

8 other manufacturer communications filed against these Jeep models under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
9100773Service bulletinMar 9, 2026Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends…
9100756Service bulletinFeb 12, 2026DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated…
19-001-26Service bulletinJan 9, 2026Tie Rod and Draglink Adjustment Clamp Fasteners Not Fully Secured Customers may comment on the following: ● Degrading steering alignment. Th…
02-002-25 REV. AService bulletinSep 12, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
106352Service bulletinSep 2, 2025SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
S2302000001Service bulletinNov 22, 2024Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Tem…
9100229Service bulletinSep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n…
1700123Service bulletinJun 17, 2023Rear Jounce Bumper Missing The customer or technician may comment on possible missing rear jounce bumper(s) from the mounting perch. This b…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 02-005-24 REV. B a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 02-005-24 REV. B repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 02-005-24 REV. B cover?

The manufacturer filed it against 2 model years: 2023 Jeep Gladiator, 2024 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 15 May 2023 – 30 Jun 2023 — the build date is on the certification label in the driver’s door jamb.