Jeep bulletin S2302000001
What it saysService Air Suspension Message In Cluster. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Nov 22, 2024, received Apr 17, 2023, about the suspension — 3 documents under this number: S2302000001 REV. A and 2 more. It names 18 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2302000001 REV. A | Service bulletin | Nov 22, 2024 | 11010752 | PDF, 226 KB |
| S2302000001 | Service bulletin | Feb 6, 2023 | 10247941 | not found |
| S2302000001 | Service bulletin | Feb 6, 2023 | 10234414 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 5,645 complaints with NHTSA since 2015. 465 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Jeep Wrangler, the 69 owners who gave an odometer reading for Suspension reported it at a median of 13,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at freeway speeds.
2023 Jeep Grand Cherokee · Suspension · filed with NHTSA Sep 1, 2025
Suspension geometry is wrong causing rapid tire wear and heat. Dealership says it’s normal wear for this car with air ride suspension and engine power. I’ve had the alignment checked multiple times and told it is correct. This is causing excessive wear of the tires and causes a bad vibration like a tire belt is broken.
2024 Jeep Wagoneer · Suspension · filed with NHTSA Aug 9, 2026
While driving on a highway, and also on local roads, a service shifter error message comes up on the dash display. Right after that numerous error lights come on indicating numerous failures along with a check engine light. In addition, the steering locks up making it extremely difficult to steer the vehicle.
2020 Jeep Wrangler · Electronic Stability Control · filed with NHTSA Nov 21, 2019
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group35 other manufacturer communications filed against these Jeep models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100897Rev1 | Service bulletin | Sep 10, 2026 | Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932… |
| 9100897 | Service bulletin | Sep 3, 2026 | Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932… |
| S2102000004 REV. C | Service bulletin | Jun 25, 2026 | WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance (Incorrect "S2123000004" indicated on published document) |
| 9100811 | Service bulletin | Jun 25, 2026 | Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling lin… |
| 9100811Rev3 | Service bulletin | May 26, 2026 | ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During di… |
| 02-001-26 REV. A | Service bulletin | May 22, 2026 | Front Suspension RattleCustomers may experience the following: Customers may experience the following: ● Rattle noise in the front side of t… |
| 9100811 REV1 | Service bulletin | May 18, 2026 | Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling lin… |
| 9100446 | Service bulletin | Apr 22, 2026 | "Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2302000001 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2302000001 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2302000001 cover?
The manufacturer filed it against 18 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee, 2025 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.