Jeep bulletin 1700123
What it saysRear Jounce Bumper Missing The customer or technician may comment on possible missing rear jounce bumper(s) from the mounting perch. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 17, 2023, received Aug 21, 2023, about the suspension. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRear Jounce Bumper Missing The customer or technician may comment on possible missing rear jounce bumper(s) from the mounting perch. This bulletin involves inspecting and if necessary installing missing rear jounce bumper(s).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 1700123 | Service bulletin | Jun 17, 2023 | 10241103 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 369 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group7 other manufacturer communications filed against the Jeep Wrangler under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100773 | Service bulletin | Mar 9, 2026 | Disengaging Stabilizer Bar Front [SHG] 1. Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar Assembly 2. If the ends… |
| 9100756 | Service bulletin | Feb 12, 2026 | DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated… |
| 19-001-26 | Service bulletin | Jan 9, 2026 | Tie Rod and Draglink Adjustment Clamp Fasteners Not Fully Secured Customers may comment on the following: ● Degrading steering alignment. Th… |
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| S2302000001 | Service bulletin | Nov 22, 2024 | Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Tem… |
| 02-005-24 REV. B | Service bulletin | Aug 4, 2024 | "Noise From Front End While Driving Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 1700123 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 1700123 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 1700123 cover?
The manufacturer filed it against 1 model year: 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.