Jeep bulletin 9100641
What it saysSymptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Aug 5, 2025, received Aug 13, 2025, about the power train. It names 7 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSymptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition. Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.
Trouble codes it names: U0101 U0129 U0140 U0155 U0402 U0415 U0422 U0423 U11C3 U145D
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100641 | Service bulletin | Aug 5, 2025 | 11021842 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 649 complaints with NHTSA since 2015. 110 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving on the highway on 9/23/2026 at approximately 5pm CST. A disabled vehicle ahead warning flashed on the dash and I experienced sudden, unprompted high RPM surges while driving. My car started making a very loud engine sound and I could smell something burning. I could not surpass about 20 MPH.
2026 Jeep Grand Cherokee · Power Train · filed with NHTSA Sep 24, 2026
The contact owns a 2024 Jeep Wagoneer S. The contact stated that while the vehicle was parked, the vehicle unexpectedly shifted to reverse(R) and rolled backwards unintendedly at approximately 10 MPH. The brake pedal was pumped several times to stop the vehicle.
2024 Jeep Wagoneer · Power Train · filed with NHTSA Jul 2, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group119 other manufacturer communications filed against these Jeep models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114026 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 80D The powertrain modules software on about 3,300… |
| 114025 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 79D The powertrain modules software on about 36 of the a… |
| 114023 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 74D SYMPTOM DESCRIPTION The powertrain modules software… |
| 08-312-26 | Service bulletin | Aug 7, 2026 | Powertrain Modules Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exh… |
| 79D | Service campaign | Aug 1, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 79D The powertrain modules software on about 36 of the a… |
| 74D | Service campaign | Aug 1, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 74D Powertrain Modules Software Update The powertrain modules software on about 18,900 of t… |
| 08-289-26 | Service bulletin | Jul 30, 2026 | Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must S… |
| 9100870 | Service bulletin | Jul 27, 2026 | DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100641 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100641 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100641 cover?
The manufacturer filed it against 7 model years: 2026 Jeep Grand Cherokee, 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2025 Jeep Grand Wagoneer, 2024 Jeep Grand Wagoneer, 2025 Jeep Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.