Stellantis bulletin 9100445
What it saysPower Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement… NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Dec 11, 2024, received Dec 12, 2024, about the electrical system. It names 17 model years across Jeep and Chrysler (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPower Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100445 | Service bulletin | Dec 11, 2024 | 11011799 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 5 model years
Chrysler 12 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 3,557 complaints with NHTSA since 2015. 860 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Jeep Cherokee, the 156 owners who gave an odometer reading for Electrical System reported it at a median of 15,600 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was…
2025 Chrysler Pacifica · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757923
In the AM, the monitor went out and came on at a later time that day; when driving at 70 miles per hour the front end was vibrating; and when returning home, within three seconds I lost steering, it engaged, went out and engaged again. I parked the Jeep, had it towed to the dealership two days later. Went thru arbitration and lost
2020 Jeep Cherokee · Electrical System · filed with NHTSA Jan 17, 2021 · ODI 11388551
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2020 Chrysler Pacifica · Electrical System · filed with NHTSA Mar 8, 2023 · ODI 11510873
In depth: 2023 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica electrical problems → · 2021 Chrysler Pacifica electrical problems → · 2020 Chrysler Pacifica electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group209 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2508000037 REV. A | Service bulletin | Oct 22, 2026 | No Start, Passive Entry Inoperative |
| 9100936 | Service bulletin | Oct 15, 2026 | FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
| 9100930 | Service bulletin | Oct 12, 2026 | Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower moto… |
| S2608000037 | Service bulletin | Oct 10, 2026 | Negative Response 0X33 - Security Access Denied When Flashing BPCM With WiTech |
| S2623000056 | Service bulletin | Oct 2, 2026 | The Door Latch Module Has Active Faults With No Warning Indicators In Cluster |
| S2621000006 | Service bulletin | Oct 2, 2026 | Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear… |
| S2621000005 | Service bulletin | Oct 2, 2026 | Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start |
| ID-23-04 REV.F | Warranty extension | Sep 30, 2026 | ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 9100445 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100445 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100445 cover?
The manufacturer filed it against 17 model years across 2 brands (Jeep and Chrysler): 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2020 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.