Stellantis bulletin 9100265
What it saysHydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Nov 8, 2023, received Jan 16, 2024, about the engine. It names 17 model years across Jeep, Ram, Dodge and Chrysler (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100265 | Service bulletin | Nov 8, 2023 | 10248845 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 7 model years
Ram 4 model years
Dodge 2 model years
Chrysler 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 3,013 complaints with NHTSA since 2015. 920 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Ram 1500, the 17 owners who gave an odometer reading for Engine reported it at a median of 41,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck.
2022 Dodge Durango · Engine · filed with NHTSA Mar 23, 2025 · ODI 11649967
As I was pulling up to a red light, the vehicle threw itself into park and completely stopped and would not move. I was unable to put gear into drive. Thankfully, I was not going at full speed. After a couple minutes, I was able to put my foot on brake to restart the car. At this point, the engine and battery light were on as well.
2022 Jeep Wagoneer · Engine · filed with NHTSA Sep 16, 2022 · ODI 11484797
In depth: 2023 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica engine problems → · 2023 Jeep Wagoneer engine problems → · 2022 Jeep Wagoneer engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group193 other manufacturer communications filed against these Stellantis models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100949 | Service bulletin | Oct 20, 2026 | oil filter If an engine oil leak develops from gasket of a newly installed MOPAR engine oil filter, please replace it with an equivalent BPr… |
| 115228 | Service bulletin | Oct 15, 2026 | HOSE AND TUBE - HEATER SUPPLY AND RETURN |
| 115227 | Service bulletin | Oct 15, 2026 | HOSE AND TUBE - HEATER SUPPLY AND RETURN |
| 18-083-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-082-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-074-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-079-26 | Service bulletin | Oct 7, 2026 | Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination, and the vehicle may… |
| 18-015-26 | Service bulletin | Oct 7, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 9100265 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100265 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100265 cover?
The manufacturer filed it against 17 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2023 Dodge Durango, 2022 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.