Jeep bulletin 2304723
What it saysHeated Seat Calibration Update Front row heated seats (driver and/or passenger) will not stay on and shuts itself off in less then **10** minutes while occupied. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 18, 2023, received Jul 31, 2023, about the seats. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHeated Seat Calibration Update Front row heated seats (driver and/or passenger) will not stay on and shuts itself off in less then **10** minutes while occupied. (Customers will not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition). This bulletin involves possibly updating the HVAC module with the latest software, checking the operation of the front heated seats and repairing as required.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2304723 | Service bulletin | May 18, 2023 | 10239956 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 210 complaints with NHTSA since 2015. 124 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Jeep Wagoneer, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 33,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Started with the cold weather in December. I got a notification that I need to service the Power Steering system. Lasted for two drives and then went away. Approximately two weeks later, while driving my family in town, the power steering light came on again. Came to a stop at a stop sign and the car put itself in Park.
2022 Jeep Wagoneer · Electrical System · filed with NHTSA Jan 9, 2023 · ODI 11500823
In depth: 2022 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group13 other manufacturer communications filed against the Jeep Wagoneer under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| S2523000071 | Service bulletin | Jul 23, 2025 | 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed. |
| S2508000027 | Service bulletin | Apr 4, 2025 | Massage Seat, Seat Lumbar, and Seat Bolsters Inoperative |
| S2123000084 REV. A | Service bulletin | Feb 28, 2025 | 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate |
| S2423000051 | Service bulletin | Jan 14, 2025 | 2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position. |
| S2310000003 | Service bulletin | Jan 4, 2025 | The customer may experience an airbag light on or seat belt chime when buckled. |
| 9100364 | Service bulletin | Jul 2, 2024 | Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE FULLY DOWN Steps for Te… |
| S2408000048 | Service bulletin | May 21, 2024 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 2304723 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2304723 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2304723 cover?
The manufacturer filed it against 1 model year: 2022 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.