Jaguar bulletin Jaguar_H504_20DEC24
What it saysA concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a manufacturer communication dated Dec 20, 2024, received Jan 8, 2025, about the structure. It names 8 model years (2018–2022). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Jaguar_H504_20DEC24 | Other | Dec 20, 2024 | 11012676 | PDF, 160 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 132 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group8 other manufacturer communications filed against these Jaguar models under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H557 UPS3925-3 - 28AUG25 | Service bulletin | Aug 28, 2025 | SVR Rear Bumper Valance not fully retaining to bumper |
| TUCC_AUG2025_19 | Other | Aug 15, 2025 | F-PACE SVR REAR BUMPER VALANCE |
| H557 UPS3925-2 05AUG25 | Service bulletin | Aug 5, 2025 | SVR Rear Bumper Valance not fully retaining to bumper |
| H557 | Service bulletin | Jul 29, 2025 | The rear bumper cover on certain vehicles may have been manufactured where clips required to provide the rigidity of the bumper cover have n… |
| SSM76363ATT - 10JUL25 | Other | Jul 10, 2025 | Customer reports that the vehicle intermittently fails to respond to Passive Entry request. |
| SSM76363 - 10JUL25 | Other | Jul 10, 2025 | Customer reports that the vehicle intermittently fails to respond to Passive Entry request. |
| SSM76031 | Service bulletin | Jul 10, 2023 | Roof opening panel blind will not automatically open when the roof opening panel is requested to be tilted or opened. |
| SSM76010 | Service bulletin | Jun 14, 2023 | A customer may report that the front or rear door latch does not operate as expected. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar Jaguar_H504_20DEC24 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the Jaguar_H504_20DEC24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does Jaguar_H504_20DEC24 cover?
The manufacturer filed it against 8 model years: 2020 Jaguar F-Pace, 2019 Jaguar F-Pace, 2018 Jaguar F-Pace, 2020 Jaguar I-Pace, 2020 Jaguar XE, 2022 Jaguar XF and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.