Hyundai service campaign SERVICE CAMPAIGN 9B5
Hyundai filed this with NHTSA as a service campaign dated Sep 18, 2024, received Aug 7, 2024, about the electrical system — 2 documents under this number: 24-01-051H-1, 24-01-051H. It names 6 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-051H-1 | Service campaign | Sep 18, 2024 | 11008013 | not yet checked |
| 24-01-051H | Service campaign | Jul 4, 2024 | 11006049 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai SERVICE CAMPAIGN 9B5 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN 9B5 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN 9B5 cover?
The manufacturer filed it against 6 model years: 2024 Hyundai Ioniq 5, 2023 Hyundai Ioniq 5, 2022 Hyundai Ioniq 5, 2024 Hyundai Ioniq 6, 2023 Hyundai Ioniq 6, 2024 Hyundai Kona. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.