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Manufacturer communication · Service bulletin

Honda bulletin ABOM05192023901

What it saysDealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated May 19, 2023, received May 31, 2023, about the visibility/wiper. It names 12 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications. As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.

One of the 429 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Kind Service bulletin Manufacturer date May 19, 2023 Received by NHTSA May 31, 2023 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ABOM05192023901Service bulletinMay 19, 202310237023PDF, 45 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the defroster/defogger/hvac system for the 2022 CR-V →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 12 model years this bulletin names have filed 9,576 complaints with NHTSA since 2015. 107 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Honda Civic, the 34 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 32,742 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Since I have purchased my vehicle back in 2017 everything was running smooth with the A/C until one day one side of my center air vents was blowing hot air when the A/C was turned on. Then I kept hearing a hissing sound (like gasses escaping or boiling water) coming from the bottom of my dash on the front passenger side.

2017 Honda Civic · Visibility/Wiper · filed with NHTSA Aug 28, 2026 · ODI 11760403

Evaporator failed at 63,000 miles, resulting in poor window defogging during morning hours. The failed evaporator also led to loss of cabin cooling resulting in excessive heat stress during daytime operation. Additionally the flammable R-1234yf refrigerant leaked into my cabin creating a fire risk.

2018 Honda Civic · Visibility/Wiper · filed with NHTSA Oct 12, 2026 · ODI 11770532

Overnight on August 14 - 15th, 2023, it rained heavily in my area (at least 1/2"- 1" of rain fell overnight). I went out to my car at 11:30 AM on August 15,2023, to find all 4 windows AND the moonroof opened. The inside of my CRV Hybrid touring vehicle was saturated deep with water.

2022 Honda CR-V · Visibility/Wiper · filed with NHTSA Aug 16, 2023 · ODI 11538942

In depth: 2016 Honda Civic visibility and wiper problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

73 other manufacturer communications filed against these Honda models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&08212026902OtherAug 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A…
ATI&08102026901OtherAug 11, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A…
ATI&07202026902OtherJul 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
A26-083Service bulletinJul 10, 2026Service Bulletin - Customers may report intermittent surging or hesitation at low speeds during light-throttle acceleration, especially in h…
ATI&06092026902OtherJun 9, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
ATI&05272026901OtherMay 27, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
ATI&04062026902OtherApr 6, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c…
ATI&03232026901OtherMar 23, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ABOM05192023901 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ABOM05192023901 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ABOM05192023901 cover?

The manufacturer filed it against 12 model years: 2022 Honda CR-V, 2021 Honda CR-V, 2020 Honda CR-V, 2019 Honda CR-V, 2018 Honda CR-V, 2017 Honda CR-V and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.