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Manufacturer communication · Service campaign

Genesis service campaign 913G

Genesis filed this with NHTSA as a service campaign dated Apr 10, 2026, received Mar 5, 2025, about the electrical system — 5 documents under this number: 26-01-035G DCS, 26-01-035G TSB, 25-01-018G-1 TSB, 25-01-011H EM and more. It names 13 model years (2023–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon's communication network. Technical Service Bulletin (TSB) 26-01-035G provides instructions to verify Connected Car Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

Manufacturer campaign id 913G Kind Service campaign Manufacturer date Apr 10, 2026 Received by NHTSA Mar 5, 2025 Components Electrical System First dated Feb 28, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
26-01-035G DCSService campaignApr 10, 202611031317not yet checked
26-01-035G TSBService campaignApr 10, 202611031316not yet checked
25-01-018G-1 TSBService campaignMay 8, 202511018580not yet checked
25-01-011H EMService campaignMar 13, 202511015619not yet checked
25-01-018G TSBService campaignFeb 28, 202511014929not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis 913G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 913G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 913G cover?

The manufacturer filed it against 13 model years: 2026 Genesis G80, 2025 Genesis G80, 2026 Genesis G90, 2025 Genesis G90, 2024 Genesis G90, 2023 Genesis G90 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.