Genesis bulletin 24-EV-002G
What it saysIf you are servicing a vehicle with a missing or damaged insulation cap from the EV Charging Port follow the information in this TSB to replace any missing/damaged insulation cap(s) on certain 2023-24MY GV60 (JW1 EV)… NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Mar 1, 2024, received Apr 2, 2024, about the electrical system. It names 5 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIf you are servicing a vehicle with a missing or damaged insulation cap from the EV Charging Port follow the information in this TSB to replace any missing/damaged insulation cap(s) on certain 2023-24MY GV60 (JW1 EV), G80 Electrified (RG3 EV) and GV70 Electrified (JK1a EV) vehicles. The charging insulation caps are important to ensure proper charger connector orientation and fit to the vehicle charge port.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-EV-002G | Service bulletin | Mar 1, 2024 | 10252353 | PDF, 748 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 91691-GI010 | — | — | |
| 91691-GI020 | — | 2 | |
| 91691-GI030 | — | — |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 174 complaints with NHTSA since 2015. 64 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
ICCU failed leaving me stranded on the side of the road (thankfully not on bridge). This was supposed to have been fixed under a recall the week prior by reprogramming the computer. Genesis has not changed the ICCU so even if/when repaired, it will most likely happen again. The Genesis of Wexford, PA dealer confirmed ICCU and fuse blown.
2023 Genesis GV70 · Electrical System · filed with NHTSA Apr 28, 2025 · ODI 11657192
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed.
2023 Genesis G80 · Electrical System · filed with NHTSA Jun 22, 2023 · ODI 11528366
While driving an audible pop from the rear of the vehicle was heard. Upon hearing the pop the vehicle warning lights came on and a sudden loss of power reducing my maximum speed to 20 mile per hour. The electrical system failure warning came up on the screen and the car would not accelerate to over 20 miles per hour.
2024 Genesis GV70 · Electrical System · filed with NHTSA Mar 18, 2026 · ODI 11725201
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group43 other manufacturer communications filed against these Genesis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L22G | Warranty extension | Oct 28, 2026 | Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due… |
| 26-GI-003G | Service bulletin | Oct 26, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| 26-EV-008G | Service bulletin | Oct 21, 2026 | Some G80 Electrified (RG3 EV), GV60 (JW1 EV), and GV70 Electrified (JK1A EV) vehicles may exhibit a vibration noise coming from the battery… |
| 922G | Service campaign | Oct 10, 2026 | Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA) software updates due to an internal logi… |
| L14G | Service bulletin | Oct 2, 2026 | Certain GV60 (JW1 EV) vehicles may display a false warning light with Diagnostic Trouble Codes (DTC) U151A8C and/or U151B8C when vehicle is… |
| L10G | Warranty extension | Sep 25, 2026 | Certain GV60 (JW1 EV) vehicles may display a warning message and store DTC C137496 due to an internal software logic error affecting the fro… |
| L21G | Warranty extension | Aug 3, 2026 | Certain GV70 (JK1) vehicles may experience an intermittent A/C inoperative condition when the engine is started after the air conditioner ha… |
| L04G | Service campaign | Jul 31, 2026 | Certain GV70 Electrified (JK1A EV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initializat… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 24-EV-002G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-EV-002G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-EV-002G cover?
The manufacturer filed it against 5 model years: 2023 Genesis G80, 2024 Genesis GV60, 2023 Genesis GV60, 2024 Genesis GV70, 2023 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.