Ford bulletin TSB 24-2188
What it saysThis article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 24, 2024, received Jul 29, 2024, about the wheels. It names 15 model years across Ford and Lincoln (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2188 | Service bulletin | Jul 24, 2024 | 11005305 | PDF, 502 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 7L1Z-3C247-A | IWE Actuator | 1 | eBay Motors → |
| HL1Z-3C247-A | IWE Actuator | 2 | eBay Motors → |
| W706890-S439 | Front Hub Bearing Bolts | — | eBay Motors → |
| HL1Z-3C247-B | IWE Clutch Ring Kit | — | eBay Motors → |
| W716372-S300 | — | — |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 10 model years
Lincoln 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 10,116 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group5 other manufacturer communications filed against these Ford models under the same component group (wheels), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54344 | Service bulletin | Nov 3, 2025 | Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that… |
| SSM 54268 | Service bulletin | Oct 4, 2025 | Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that… |
| SSM 54230 | Service bulletin | Sep 18, 2025 | Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that… |
| 25U04 | Other | Jul 17, 2025 | Certain 2025 Model Year F-150 Vehicles Wheel Lug Area Damage Inspection On some of the affected vehicles, damage occurred to the wheel lug a… |
| SSM 53960 | Service bulletin | Jun 20, 2025 | Some 2025 Expedition/Navigator vehicles equipped with 24 inch wheels from the factory may experience vibrations felt at freeway speeds that… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2188 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2188 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2188 cover?
The manufacturer filed it against 15 model years across 2 brands (Ford and Lincoln): 2020 Ford Expedition, 2019 Ford Expedition, 2018 Ford Expedition, 2017 Ford Expedition, 2016 Ford Expedition, 2020 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2013-2016 F-150: built on or before 2 Aug 2016; 2016-2020 F-150: built on or after 3 Aug 2016; 2013-2015 F-150: built on or before 11 Oct 2015 — the build date is on the certification label in the driver’s door jamb.