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Manufacturer communication · Service bulletin · 2 brands

Ford bulletin SSM 54827

What it saysSome 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front drive halfshaft inner/outer CV joint boot for various reasons. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated May 15, 2026, received May 19, 2026, about the power train. It names 14 model years across Ford and Lincoln (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front drive halfshaft inner/outer CV joint boot for various reasons. If Workshop Manual (WSM), Section 205-04 > Diagnosis and Testing leads to CV joint boot replacement, L1MZ-3A331-G (Explorer/Police Interceptor Utility front inner/outer CV joint boot kit), L1MZ-3A331-H (Aviator front inner/outer CV joint boot kit), L1MZ-3A331-F (Explorer/Police Interceptor Utility front inner CV joint boot kit) and L1MZ-3A331-E (Aviator front inner CV joint boot kit) have been released for service. Refer to WSM, Section 205-04 for Removal and Installation procedures.

Kind Service bulletin Manufacturer date May 15, 2026 Received by NHTSA May 19, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 54827Service bulletinMay 15, 202611032760PDF, 70 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
L1MZ-3A331-G——
L1MZ-3A331-HAviator front inner/outer CV joint boot kit—eBay Motors →
L1MZ-3A331-F——
L1MZ-3A331-E——

Read by machine from the document NHTSA serves (1 page), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 14 model years this bulletin names have filed 2,546 complaints with NHTSA since 2015. 755 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Ford Explorer, the 188 owners who gave an odometer reading for Power Train reported it at a median of 44,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately…

2021 Ford Explorer · Power Train · filed with NHTSA Nov 20, 2023 · ODI 11556088

On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under warranty, but the issue typically doesn’t…

2020 Ford Explorer · Power Train · filed with NHTSA Aug 18, 2026 · ODI 11757821

The contact owns a 2021 Lincoln Aviator. The contact stated that while her husband was driving 60 MPH in the left lane, the rear end locked up, and the vehicle fishtailed before coming to a complete stop between the left lane and the shoulder of the roadway. The driver attempted to restart the vehicle, but the vehicle failed to start.

2021 Lincoln Aviator · Power Train · filed with NHTSA Sep 23, 2026 · ODI 11766329

In depth: 2022 Ford Explorer transmission and drivetrain problems → · 2021 Ford Explorer transmission and drivetrain problems → · 2020 Ford Explorer transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

64 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2408 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W…
TSB 26-2408Service bulletinSep 22, 2026This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to…
SSM55059Service bulletinAug 3, 2026Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 20…
TSB 26-2309Service bulletinJul 2, 2026This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B fro…
TSB 26-2287Service bulletinJun 18, 2026This article supersedes 25-2302. Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the…
SSM 54902Service bulletinJun 5, 2026For 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford D…
TSB 26-2263Service bulletinMay 30, 2026This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to…
26B12OtherMay 28, 2026Certain 2026 Model Year Aviator, Explorer and Bronco Vehicles with 10R60 Transmissions: Transmission and Fluid Cooler Replacement

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 54827 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 54827 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 54827 cover?

The manufacturer filed it against 14 model years across 2 brands (Ford and Lincoln): 2026 Ford Explorer, 2025 Ford Explorer, 2024 Ford Explorer, 2023 Ford Explorer, 2022 Ford Explorer, 2021 Ford Explorer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.