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Owner complaints · Power Train

2020 Ford Explorer transmission and drivetrain problems

499 of the 1,228 complaints owners filed with NHTSA about the 2020 Ford Explorer name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). Filed under the same heading: 134 manufacturer bulletins, 8 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

499 complaints 41% of this model year’s 9 reports a crash typically at 42k miles

What owners filed about the transmission and drivetrain

Source: NHTSA complaint database
499complaints name the transmission and drivetrain

9 of the 499 reports a crash · 0 a fire · 2 injuries. Self-reported, unverified.

Filed per year: 2019: 3 · 2020: 37 · 2021: 49 · 2022: 19 · 2023: 70 · 2024: 93 · 2025: 130 · 2026: 98

42kmiles, typically

Half of the 186 owners who gave an odometer reading reported the transmission and drivetrain problem between 8,000 and 78,000 miles. A median of reports, not the life of a part.

41%of this model year’s complaints

1,228 complaints in all about the 2020 Ford Explorer, 98 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Power Train” means the same area of the vehicle, not one fault.

Across model years: Ford Explorer transmission and drivetrain problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under warranty, but the issue typically doesn’t…
Power Train Aug 18, 2026 NHTSA owner report
When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on.
Power Train Apr 30, 2026 NHTSA owner report
Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet.
Power Train Apr 30, 2026 NHTSA owner report
I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move.
Power Train Apr 18, 2026 NHTSA owner report
While driving on the highwaythe 'steering fault service now light' came up on the dashboard while traveling 75 MPH miles on odometer 900. After stopping the car and restarting it the 'steering loss stop safely' message popped up on the dashboard I had to drive to the dealership with no power steering or any transmission options like…
Power Train at 900 miles Mar 2, 2020 NHTSA owner report

What is on file about the transmission and drivetrain

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigation

134 manufacturer bulletins filed under this heading

The 3 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P2704 P0729 P0731 P0732 P0733 P0734 P0735 P0736

Codes a bulletin or an owner’s complaint about the 2020 Ford Explorer names on this model year; a code with a record of its own links it.

Other systems with a record on the 2020 Ford Explorer

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are transmission and drivetrain problems common on the 2020 Ford Explorer?

They are documented: NHTSA holds 499 owner complaints naming the transmission and drivetrain on this model year (41% of everything owners filed about it), and 134 manufacturer bulletins, 8 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the transmission and drivetrain on the 2020 Ford Explorer?

Yes — 8 campaigns are filed under this heading: 26V402000, 25V166000, 23V675000, 23V199000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the 2020 Ford Explorer?

Owners who gave an odometer reading reported it at a median of 42,000 miles; half of them between 8,000 and 78,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.