Ford bulletin SSM 54795
What it saysSome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 4, 2026, received May 8, 2026, about the engine. It names 10 model years (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
Trouble codes it names: P0A1E
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54795 | Service bulletin | May 4, 2026 | 11032565 | PDF, 71 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 4,794 complaints with NHTSA since 2015. 2,759 of them name Power Train, Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Ford Explorer, the 186 owners who gave an odometer reading for Power Train reported it at a median of 43,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The center display went blank and a/c controls under it would not work. Stopped vehicle and pushed ignition button to off and waited 1 minute and pushed ignition back to on on and display was still blank. Got to destination and pushed ignition to off. The next day when I got into vehicle and pushed ignition button to on the display worked
2024 Ford Explorer · Electrical System · filed with NHTSA Jun 24, 2026
Catalytic converter and it was confirmed by independent service center my car only has 88k miles There is a catalytic converter recall on year 2020 but Ford refuses to do a recall for the year 2021 and I have another car that have the same catalytic converter problem with only 84k miles and it’s also 2021 and Ford refuses to do any work…
2021 Ford Explorer · Engine · filed with NHTSA Jul 31, 2026
Purchased a 2020 Explorer on feb 11, noticed smoke from the hood right when I arrived home from the dealer, contacted them and they said it might be normal for a new vehicle to have some smoke in the beginning, later I noticed that the interior heat is only blowing cold air so I was about to take it to the nearest dealer to check it out…
2020 Ford Explorer · Engine · filed with NHTSA Feb 14, 2020
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group74 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25L05 | Other | Sep 2, 2026 | Certain 2024-2025 Model Year F-150 Vehicles Equipped with 2.7L Engine Vehicle Emission Control Information (VECI) Label Update |
| TSB 26-2349 | Service bulletin | Jul 31, 2026 | This bulletin supersedes 25-2415. Reason for update: To add production build dates of the right-side engine valve cover. Some of the vehicle… |
| 25M01 | Other | Jul 28, 2026 | Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel En… |
| PT-26.11.3 | Over-the-air update | Jul 23, 2026 | 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to… |
| TSB 26-2233 | Service bulletin | May 14, 2026 | This article supersedes TSB 26-2116 to clarify the prior approval statement. Some of the vehicles listed in the model statement above may ex… |
| 25B51 | Other | May 9, 2026 | Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explor… |
| SSM 54774 | Service bulletin | Apr 24, 2026 | Some 2024-2026 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an illuminated malfunction indicator (MIL) lamp with engine… |
| SSM 54756 | Service bulletin | Apr 20, 2026 | 2021-2026 Explorer vehicles equipped with the 2.3L EcoBoost engine may require air conditioning (A/C) compressor belt removal for various re… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54795 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54795 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54795 cover?
The manufacturer filed it against 10 model years: 2026 Ford Explorer, 2025 Ford Explorer, 2024 Ford Explorer, 2023 Ford Explorer, 2022 Ford Explorer, 2021 Ford Explorer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.