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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIT6464

What it saysThis PI communicates information that the customers fifth wheel hitch may not latch into the factory box mounted hitch due to a supplier quality concern. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Dec 8, 2025, received Dec 15, 2025. It names 8 model years across Chevrolet and GMC (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealer is to replace box mounted hitch to correct.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

This PI communicates information that the customers fifth wheel hitch may not latch into the factory box mounted hitch due to a supplier quality concern. Dealer is to replace box mounted hitch to correct.

Kind Service bulletin Manufacturer date Dec 8, 2025 Received by NHTSA Dec 15, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6464Service bulletinDec 8, 202511026603PDF, 133 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 444 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6464 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6464 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT6464 cover?

The manufacturer filed it against 8 model years across 2 brands (Chevrolet and GMC): 2025 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 2500HD, 2025 Chevrolet Silverado 3500HD, 2024 Chevrolet Silverado 3500HD, 2025 GMC Sierra 2500HD, 2024 GMC Sierra 2500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.