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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT6288D

What it saysThis Preliminary information communicates an issue with a service door latch system messages. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Feb 28, 2025, received Feb 18, 2025, about the structure — 2 documents under this number. It names 4 model years across Chevrolet, GMC and Cadillac (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates an issue with a service door latch system messages.  On Cadillac and Chevrolet models dealership are to cycle the child door latch on and off to correct the issue.  On GMC models GM engineering is working on a fix.

Trouble codes it names: B11A2 B11A4 B125D B171C B1804 B1805 all 6 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Feb 28, 2025 Received by NHTSA Feb 18, 2025 Components Structure First dated Feb 14, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6288DService bulletinFeb 28, 202511014645PDF, 34 KB
PIT6288DService bulletinFeb 14, 202511014308PDF, 32 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
6486278Cadillac/Chevrolet Models - Cycle the child safety door locks. GMC Models - Contact…0.3 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

GMC 1 model year

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 199 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

37 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-117Service bulletinMay 10, 2025This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up Display or Upper IP Ar…
PIE0806BService bulletinMay 8, 2025This engineering information (EI Lite) ends the need for using the FPR Process in regards to rocker moldings experiencing poor fit, loose pa…
N242491090Service campaignMay 6, 2025Certain vehicles may have a condition in which the metal at the front door inner panel may be split. Dealers are to inspect the front side…
PIE0834Service bulletinMay 3, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…
PIE0823Service bulletinMar 21, 2025This engineering information (EI Lite) instructs the technician to use the Field Product Reporting (FPR) App process if you encounter a vehi…
19-NA-255Service bulletinMar 11, 2025This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peel…
PIE0820AService bulletinMar 5, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…
PIE0820Service bulletinMar 1, 2025This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6288D a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6288D repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT6288D cover?

The manufacturer filed it against 4 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2025 Chevrolet Suburban, 2025 Chevrolet Tahoe, 2025 GMC Yukon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.