Cadillac bulletin PIE0819A
What it saysThis engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do… NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Apr 16, 2025, received Jun 12, 2025, about the seats. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do a Field Product Report (FPR) for Paint Issues or Damage.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0819A | Service bulletin | Apr 16, 2025 | 11019520 | PDF, 112 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group13 other manufacturer communications filed against the Cadillac Escalade under the same component group (seats), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-131 | Service bulletin | May 17, 2025 | This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated se… |
| PIE0839 | Service bulletin | May 14, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| 25-NA-101 | Service bulletin | Apr 29, 2025 | This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passe… |
| 24-NA-022 | Service bulletin | Apr 16, 2025 | This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern. |
| PIE0805A | Service bulletin | Dec 18, 2024 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a squeak and/or ratt… |
| PIT6303 | Service bulletin | Dec 14, 2024 | This Preliminary information communicates an issue where the 2nd row seat headrest does not want to lock in the upright position and how to… |
| PIE0805 | Service bulletin | Oct 1, 2024 | This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis… |
| PIT6180 | Service bulletin | Aug 13, 2024 | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIE0819A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0819A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIE0819A cover?
The manufacturer filed it against 1 model year: 2025 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.