GM bulletin PIT6116
What it saysThis Preliminary information communicates information to help diagnose inoperative rear liftgate logo. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jan 24, 2024, received Feb 12, 2024, about the structure. It names 30 model years across Chevrolet, GMC, Buick and Cadillac (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6116 | Service bulletin | Jan 24, 2024 | 10249995 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themChevrolet 10 model years
Buick 5 model years
Cadillac 10 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 30 model years this bulletin names have filed 1,924 complaints with NHTSA since 2015. 3 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The liftgate of my vehicle began opening on it's own at no apparent interval, but now occurs frequently while waiting for a repair part to come in. This has happened while parked - including in public parking lots (where someone malicious could have entered the vehicle and the closed the liftgate after entering the vehicle - I would have…
2021 Buick Enclave · Structure · filed with NHTSA Jun 15, 2026
The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle.
2023 GMC Acadia · Structure · filed with NHTSA Jul 9, 2025
Due to an inability of the Buick auto manufacturers to provide parts to my 2022 Enclave, after becoming disabled to drive in auto accident..since November 27th, enduring a 3 month wait with rental car fees, and emotional stress strickly because unable to obtain parts!
2022 Buick Enclave · Structure · filed with NHTSA Feb 26, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group39 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252531450 | Service bulletin | Mar 11, 2026 | Certain vehicles listed above may have a condition in which the sealer bead is missing on the right-side rear wheelhouse. Dealers will insta… |
| 24-NA-003 | Service bulletin | Mar 19, 2025 | This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative. |
| 25-NA-022 | Service bulletin | Mar 7, 2025 | This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns. |
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| PIT6280A | Service bulletin | Feb 13, 2025 | This Preliminary information communicates that a dealer may install the perimeter rocker lighting kit and find that it will not illuminate.… |
| 24-NA-032 | Service bulletin | Feb 11, 2025 | This technical bulletin provides a procedure to correct the condition of Poor Fitting Charge Port Door and/or Charge Port Door Sticks Out at… |
| 25-NA-017 | Service bulletin | Jan 30, 2025 | This technical bulletin provides a procedure to correct the condition of Center Console Storage Door Difficult to Open and/or Binding or Stu… |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT6116 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6116 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT6116 cover?
The manufacturer filed it against 30 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2024 Buick Enclave, 2023 Buick Enclave, 2022 Buick Enclave, 2021 Buick Enclave, 2020 Buick Enclave, 2024 Cadillac XT5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.