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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 24-NA-003

What it saysThis technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Mar 19, 2025, received Feb 10, 2024, about the structure — 2 documents under this number. It names 24 model years across Chevrolet, GMC and Buick (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.

Kind Service bulletin Manufacturer date Mar 19, 2025 Received by NHTSA Feb 10, 2024 Components Structure, Visibility/Wiper, Equipment First dated Jan 16, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-003Service bulletinMar 19, 202511017040PDF, 179 KB
24-NA-003Service bulletinJan 16, 202410249948PDF, 91 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
85043292——

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2086908Sunroof Guide Clip Replacement0.3 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the sun/moon roof assembly for the 2024 Traverse →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 24 model years this bulletin names have filed 4,179 complaints with NHTSA since 2015. 6 of them name Visibility/Wiper, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The liftgate of my vehicle began opening on it's own at no apparent interval, but now occurs frequently while waiting for a repair part to come in. This has happened while parked - including in public parking lots (where someone malicious could have entered the vehicle and the closed the liftgate after entering the vehicle - I would have…

2021 Buick Enclave · Structure · filed with NHTSA Jun 15, 2026

The metal tracks for the rear captain passenger seats has rusted badly and no longer locks in!! When I apply brakes, the seats slide all the way up to our front seats. It also appears that several other metal interior surfaces has rusted also. These include the door hinges, inside the seatbelts and all the metal frame of the rear seats.

2017 Chevrolet Traverse · Structure · filed with NHTSA Sep 25, 2018

The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle.

2023 GMC Acadia · Structure · filed with NHTSA Jul 9, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

17 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-022Service bulletinMar 7, 2025This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns.
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
24-NA-126Service bulletinJul 12, 2024This technical bulletin provides a procedure to correct Front and Center of the Hood Showing Visible Indents, Dimples, or Low Spots.
22-NA-018Service bulletinJun 17, 2024This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process…
PIT6133Service bulletinMar 14, 2024This Preliminary information communicates if a vehicle comes to the dealer with a trouble code U0585 or U0586 the technician is to check GWM…
PIT6116AService bulletinMar 14, 2024This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
PIT6116Service bulletinJan 24, 2024This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 24-NA-003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24-NA-003 cover?

The manufacturer filed it against 24 model years across 3 brands (Chevrolet, GMC and Buick): 2024 Buick Enclave, 2023 Buick Enclave, 2022 Buick Enclave, 2021 Buick Enclave, 2020 Buick Enclave, 2019 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.