GM bulletin PIT5941A
What it saysThis Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Sep 12, 2023, received Dec 26, 2023, about the visibility/wiper. It names 12 model years across Chevrolet, GMC and Cadillac (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5941A | Service bulletin | Sep 12, 2023 | 10247773 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themChevrolet 6 model years
GMC 3 model years
Cadillac 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 3,333 complaints with NHTSA since 2015. 425 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Serious Safety Issue: While driving in the Rain, with the wipers on (actively working), randomly they will stop working. They will not work again until 10-15 minutes of time has passed. Any alternative setting makes no difference. During the 10-15 minutes of non-working wipers, there is nothing the driver can do…. Except wait.
2023 GMC Yukon · Visibility/Wiper · filed with NHTSA Sep 17, 2024 · ODI 11615109
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle idled and loss power. The contact detected a smoke odor and smoke came inside the vehicle from the rear seats. The service ESC, traction control, forward collision, and engine warning lights were illuminated.
2021 Chevrolet Tahoe · Electrical System · filed with NHTSA Apr 19, 2021 · ODI 11412837
Large fire started at rear of car. Car was parked on driveway and no one was inside. Noticed a burning smell before fire started. Could not locate any smoke. Vehicle rear burst into flames 20 minutes later. Fire department responded quickly and was able to put out the fire before it reached the house. Vehicle is totaled.
2021 GMC Yukon · Electrical System · filed with NHTSA Apr 3, 2023 · ODI 11515133
In depth: 2021 Chevrolet Tahoe electrical problems → · 2023 GMC Yukon electrical problems → · 2022 GMC Yukon electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group14 other manufacturer communications filed against these GM models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIE0833 | Service bulletin | Apr 28, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| 24-NA-164 | Service bulletin | Mar 20, 2025 | This bulletin provides information on Wiper Blade Maintenance Tips. |
| 24-NA-259 | Service bulletin | Nov 27, 2024 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 23-NA-167 | Service bulletin | Nov 22, 2024 | This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirro… |
| PI0754G | Service bulletin | Jul 31, 2024 | This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| 16-NA-342 | Service bulletin | Jul 23, 2024 | This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the e… |
| PIT5774G | Service bulletin | Mar 15, 2024 | This Preliminary information communicates an issue with: Overhead Console Inoperative / Service Safety Restraints Message / Sunroof Inoperat… |
| PIT6132 | Service bulletin | Mar 12, 2024 | This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Enginee… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT5941A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5941A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT5941A cover?
The manufacturer filed it against 12 model years across 3 brands (Chevrolet, GMC and Cadillac): 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.