GM bulletin PIE0789A
What it saysThis engineering information (EI) ends the need for gathering further information from technicians in regard to vehicles having vehicle pull. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jul 23, 2024, received Aug 16, 2024, about the wheels. It names 4 model years across Chevrolet and GMC (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI) ends the need for gathering further information from technicians in regard to vehicles having vehicle pull.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0789A | Service bulletin | Jul 23, 2024 | 11006441 | PDF, 57 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 356 complaints with NHTSA since 2015.
Vibration occurs when driving at highway speed. Vibration can be felt in the steering wheel, drivers seat, and passenger seat. I believe this is related to my vechicles front hub bearing extensions. there was a TSB for this issue on presious model trucks and the same part is used on 2024 models
2024 Chevrolet Silverado 3500HD · Suspension · filed with NHTSA Aug 19, 2024 · ODI 11609529
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group18 other manufacturer communications filed against these GM models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-156 | Service bulletin | Jun 7, 2025 | This service bulletin provides information on Tire Sidewall Irregularities. |
| 16-NA-331 | Service bulletin | Apr 30, 2025 | This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward M… |
| 22-NA-183 | Service bulletin | Apr 3, 2025 | This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride qual… |
| 08-03-10-006I | Service bulletin | Mar 14, 2025 | This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of T… |
| 21-NA-043 | Service bulletin | Jan 31, 2025 | This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before bein… |
| 22-NA-172 | Service bulletin | Jan 23, 2025 | This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New P… |
| 24-NA-187 | Service bulletin | Sep 12, 2024 | This informational bulletin provides information on Information on Bright PVD (Physical Vapor Deposition) Wheels Appearance and Care. |
| 00-03-10-002M | Service bulletin | Jul 22, 2024 | This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIE0789A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0789A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIE0789A cover?
The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 3500HD, 2024 GMC Sierra 2500HD, 2024 GMC Sierra 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.