GM service campaign N252537030
What it saysCertain vehicles listed above, may have a condition where the trailer hitch label understates hitch capability. NHTSA’s full summary ↓
GM filed this with NHTSA as a service campaign dated Feb 10, 2026. It names 12 model years across Chevrolet and GMC (2024–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles listed above, may have a condition where the trailer hitch label understates hitch capability. Dealers will remove the sticker on trailer hitch.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N252537030 | Service campaign | Feb 10, 2026 | 11028672 | PDF, 334 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 6 model years
GMC 6 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 479 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N252537030 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N252537030 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N252537030 cover?
The manufacturer filed it against 12 model years across 2 brands (Chevrolet and GMC): 2026 Chevrolet Silverado 2500HD, 2025 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 2500HD, 2026 Chevrolet Silverado 3500HD, 2025 Chevrolet Silverado 3500HD, 2024 Chevrolet Silverado 3500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.