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Manufacturer communication · Service campaign

Chevrolet service campaign N242443490

Chevrolet filed this with NHTSA as a service campaign dated Sep 26, 2024, received Oct 1, 2024, about the electrical system. It names 6 model years (2020–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service update - certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

Manufacturer campaign id N242443490 Kind Service campaign Manufacturer date Sep 26, 2024 Received by NHTSA Oct 1, 2024 Components Electrical System, Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
N242443490Service campaignSep 26, 202411008165

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N242443490 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242443490 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242443490 cover?

The manufacturer filed it against 6 model years: 2023 Chevrolet Bolt EUV, 2022 Chevrolet Bolt EUV, 2023 Chevrolet Bolt EV, 2022 Chevrolet Bolt EV, 2021 Chevrolet Bolt EV, 2020 Chevrolet Bolt EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.