GM bulletin 24-NA-008
What it saysThis technical bulletin advises the technician of possible concerns caused by failed or incorrectly installed parts that may cause the battery positive cable to contact the water pump pulley or alternator. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jan 17, 2024, received Feb 10, 2024, about the visibility/wiper. It names 14 model years across Chevrolet and GMC (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin advises the technician of possible concerns caused by failed or incorrectly installed parts that may cause the battery positive cable to contact the water pump pulley or alternator.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-008 | Service bulletin | Jan 17, 2024 | 10249949 | PDF, 155 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themChevrolet 7 model years
GMC 7 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 1,950 complaints with NHTSA since 2015. 1,826 of them name Steering, Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Chevrolet Colorado, the 140 owners who gave an odometer reading for Steering reported it at a median of 68,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes…
2021 Chevrolet Colorado · Electrical System · filed with NHTSA Jul 25, 2023 · ODI 11534435
Transmission slipped almost from start. Took three appointments and two years - If my shop foreman knew the third time, why did he not call and tell me we now know your problem. I finally got fed up and brought it in one more time. Starter from day ONE maybe 50% of time made loud bang when Bendix retracted. Shop refused to take it off!!!
2018 GMC Canyon · Engine · filed with NHTSA Jan 1, 2022 · ODI 11445813
After driving vehicle and parking vehicle turn key off key will not turn all the way off to pull key out of ignition switch. The vehicle had 35,750 miles when brought to dealership I had told them this has happened multiple times I had to restart vehicle move vehicle shift vehicle manually or drive around block park again and then key…
2022 GMC Canyon · Steering · filed with NHTSA Jan 29, 2025 · ODI 11639360
In depth: 2019 Chevrolet Colorado transmission and drivetrain problems → · 2018 Chevrolet Colorado transmission and drivetrain problems → · 2017 Chevrolet Colorado transmission and drivetrain problems → · 2016 Chevrolet Colorado transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group8 other manufacturer communications filed against these GM models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252541790 | Service campaign | Feb 12, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition where there may be a gap and unsealed area in the windshi… |
| 25-NA-062 | Service bulletin | Mar 21, 2025 | This technical bulletin provides a procedure to correct the condition of Windshield Wipers Inoperative and/or Motor Nut Loose / Missing. |
| 24-NA-164 | Service bulletin | Mar 20, 2025 | This bulletin provides information on Wiper Blade Maintenance Tips. |
| 24-NA-259 | Service bulletin | Nov 27, 2024 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| PI0754G | Service bulletin | Jul 31, 2024 | This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| PIT6103 | Service bulletin | Dec 13, 2023 | This Preliminary Information communicates a possible issue with the power windows and object sensor indicators caused by a window switch. |
| PIT5099G | Service bulletin | Sep 26, 2023 | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows… |
| PIT6037 | Service bulletin | Jun 29, 2023 | This Preliminary Information communicates the possibility of an issue with the HVAC case drain causing water to accumulate on the floor. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-008 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-008 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-008 cover?
The manufacturer filed it against 14 model years across 2 brands (Chevrolet and GMC): 2022 Chevrolet Colorado, 2021 Chevrolet Colorado, 2020 Chevrolet Colorado, 2019 Chevrolet Colorado, 2018 Chevrolet Colorado, 2017 Chevrolet Colorado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.