Cadillac bulletin 24-NA-053
What it saysThis technical bulletin provides repair information to correct a customer concern of False Automatic Emergency Braking (AEB) Events. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Mar 18, 2024, received Mar 29, 2024, about the forward collision avoidance. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides repair information to correct a customer concern of False Automatic Emergency Braking (AEB) Events.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-053 | Service bulletin | Mar 18, 2024 | 10252120 | PDF, 90 KB |
What the document itself lists
The manufacturer titles it “False Automatic Emergency Braking (AEB) Events”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2887488 | Front View Camera Reprogramming | 0.5 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 33 complaints with NHTSA since 2015. 19 of them name Forward Collision Avoidance, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On my car auto brake unexpected early afternoon on . SPEED WAS APPROXIMATELY 53 mph. A Mack dump truck almost rear ended me. On the same thing happened in Philipsburg NJ on . CAR WAS BROUGHT TO Faulkner Cadillac in Bethel, Pa. In both cases, there were no cars or objects in my path.
2024 Cadillac XT4 · Forward Collision Avoidance · filed with NHTSA Aug 27, 2025 · ODI 11683508
While driving the car rapidly decelerated along with loss to steering control. The engine essentially shutdown and would not accelerate past 30 MPH with full force. Oil temperature was 280/300 and rising.
2024 Cadillac XT4 · Electrical System · filed with NHTSA Mar 21, 2025 · ODI 11649676
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group7 other manufacturer communications filed against the Cadillac XT4 under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-118 | Service bulletin | May 8, 2025 | This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions need… |
| PIT5551P | Service bulletin | Oct 1, 2024 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
| PIT5551N | Service bulletin | Feb 21, 2024 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
| PIC6535 | Service bulletin | Dec 21, 2023 | This Preliminary information communicates the direction a technician needs to take when customer experiences an unwanted emergency braking e… |
| PIT5551M | Service bulletin | Nov 9, 2023 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
| PIT5551L | Service bulletin | Aug 29, 2023 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
| PIT5551K | Service bulletin | Jul 18, 2023 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac 24-NA-053 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-053 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-053 cover?
The manufacturer filed it against 1 model year: 2024 Cadillac XT4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.