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Manufacturer communication · Service bulletin

BMW bulletin B651925

What it saysCentral Information Display (CID) in the vehicle is black or only displays “BMW”. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Aug 26, 2025, received Sep 6, 2025, about the electrical system. It names 10 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Central Information Display (CID) in the vehicle is black or only displays “BMW”. The head unit (HU-H5) is not responding in ISTA. Additionally, the Receiver Audio Module (RAM), Instrument Cluster (KOMBI) and Telematic Module 4 (TCB4) may not be responding in ISTA.

Kind Service bulletin Manufacturer date Aug 26, 2025 Received by NHTSA Sep 6, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B651925Service bulletinAug 26, 202511022856PDF, 210 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
00 58 500Diagnosis Worktime Flat Rate2 FRU

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 129 complaints with NHTSA since 2015. 17 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on . The car's emergency call system and navigation became disabled on after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light.

2025 BMW X7 · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652615

The car has the fast wireless charging tray. I've attached a picture. The case for my phone has a small metal piece on the case. Its a regular case from Amazon. The wireless charger works fine, but it's also heating the metal phone cases to the point where it starts a small fire. Its a huge fire risk if you're not careful.

2025 BMW 3 Series · Electrical System · filed with NHTSA Mar 25, 2025 · ODI 11650648

This is the third Check Engine, Drive train malfunction, Power Supply error messages popped up. Dealership replaced the battery at the first visit, replaced the starter at the second visit. Error messages appeared one week after the second visit to the dealership

2025 BMW 4 Series · Electrical System · filed with NHTSA May 20, 2026 · ODI 11739171

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

155 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B611826Service bulletinSep 17, 2026Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
B610625Service bulletinAug 31, 2026Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo…
0061890900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0061880900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
0064460200Service campaignAug 12, 2026A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B651925 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B651925 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B651925 cover?

The manufacturer filed it against 10 model years: 2025 BMW 3 Series, 2025 BMW 4 Series, 2025 BMW 5 Series, 2025 BMW 7 Series, 2025 BMW M, 2025 BMW X5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.