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Manufacturer communication · Service campaign

BMW service campaign B611724

What it saysDelivery stop: program door module control unit NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Jul 31, 2024, received Aug 2, 2024, about the electrical system. It names 4 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023 -2025 BMW on or after 4 Jul 2022 “Produced between July 4, 2022”
G70 7 Series Sedan & i7 Sedan 4 Jul 2022 – 11 Jul 2024 “G70 7 Series Sedan & i7 Sedan July 4, 2022 – July 11, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

DELIVERY STOP: PROGRAM DOOR MODULE CONTROL UNIT

Kind Service campaign Manufacturer date Jul 31, 2024 Received by NHTSA Aug 2, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B611724Service campaignJul 31, 202411005451PDF, 70 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 54 complaints with NHTSA since 2015. 12 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This is the 4th time I am having issues with this car. Major safety issues. Yesterday during during on the 405 freeway. It suddenly started to rain, the wiper malfunction while in traffic and pouring rain. A week before this incident, the steering of the car kept moving suddenly out of my line. This time my son was in the car.

2024 BMW i7 · Electrical System · filed with NHTSA Sep 3, 2025 · ODI 11684707

The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership .

2023 BMW i7 · Electrical System · filed with NHTSA Feb 28, 2024 · ODI 11574599

The contact owns a 2024 BMW 750E. The contact stated while driving at an undisclosed speed, the high-voltage system warning light illuminated. The contact continued to drive the vehicle a short distance, and then the drive train warning light illuminated.

2024 BMW 7 Series · Electrical System · filed with NHTSA Nov 13, 2025 · ODI 11699171

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

93 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B611826Service bulletinSep 17, 2026Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
B610625Service bulletinAug 31, 2026Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
0064450200Service campaignAug 12, 2026A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliar…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B610126Service bulletinJun 11, 2026SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B611724 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B611724 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does B611724 cover?

The manufacturer filed it against 4 model years: 2024 BMW 7 Series, 2023 BMW 7 Series, 2024 BMW i7, 2023 BMW i7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 -2025 BMW: built on or after 4 Jul 2022; G70 7 Series Sedan & i7 Sedan: built 4 Jul 2022 – 11 Jul 2024 — the build date is on the certification label in the driver’s door jamb.